Senior Business Developement Manager

Ride the next mile with us!

We are looking for a Senior Business Development Manager to continue driving our growth! Someone who enjoys a fast-paced and high growth environment.

What is a typical work day?

• Proactively seek out new business opportunities by identifying and engaging potential clients within the retail and logistics sectors, including 3PL / 4PL companies.
• Act as the primary contact during the initial sales phase, driving the process from lead generation to deal closure.
• Strategically manage and expand the sales pipeline, consistently providing accurate sales forecasts.
• Develop robust relationships with new clients while diligently working to understand their business needs and delivering customized solutions that enhance client satisfaction and revenue growth.
• Coordinate with cross-functional teams to ensure seamless integration and delivery of services, enhancing the customer journey from initial contact to full engagement.
• Rapidly address and effectively manage complex client issues, setting and maintaining high standards for project timelines and outcomes.
• Document, track, and communicate project milestones and outcomes, both internally and with clients, ensuring transparency and accountability.
• Prepare detailed quotes, bids, and responses to RFPs with support from various team members.
• Collaborate closely with all internal departments to drive excellence and achieve tangible results for clients.
• Meet and exceed individual and team sales targets to significantly contribute to the company’s overall financial goals.
• Continuously generate a robust pipeline of leads and business through direct outreach and referrals.
• Responsible for meticulously maintaining the CRM system, ensuring all contacts and opportunities are up-to-date and accurately reflect ongoing business activities.
• Represent the company at industry events, conferences, and networking opportunities to enhance visibility and foster new relationships.

Business and Technical Skills

• A minimum of 15 years of experience in logistics, third-party brokerage, or a closely related field, demonstrating a proven track record in strategic sales and client management.
• Advanced understanding of North American and Global market dynamics and requirements for Ecommerce Logistics, including Canadian customs protocols, with a preference for candidates who bring international experience.
• Capability and readiness to travel extensively to foster relationships and close deals.
• Mastery in building and sustaining high-level relationships, with a history of negotiating and closing large-scale agreements.
• Expertise in crafting and executing strategic solutions that integrate deep business insights with technological advancements.
• Exceptional influencing and negotiation skills, able to engage, convince, and manage high-level stakeholders across diverse industries.
• Proven leadership in handling multiple, high-stakes projects simultaneously with meticulous attention to detail.
• Outstanding communication skills, adept in complex negotiations and managing critical or high-stress business situations with poise and professionalism.

If this job interests you, send us your application and we’ll get in touch with you as soon as possible.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple : in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams.

With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.