Position Description :
CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management.
We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and more than 55, customers!
We are looking for a reliable and motivated individual. Are you ready to play a key role?
We are ready for you :
- Never stop learning : we offer a complete, ongoing and paid training on Canadian payroll;
- Work-life balance : a flexible weekday schedule.
- Work environment recognized as one of the best in the Canada (Great Place to Work certified);
- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;
- Career development supported by a professional development plan;
- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;
- Benefits that fit your needs : Flexible insurance plan, telemedicine, and more!
Your future duties and responsibilities :
You will perform the monthly balancing of off-balance companies and will be responsible for all operational activities related to the production of tax slips for our clients.
During the balancing period, you will perform the following tasks :
- Identify off-balance companies for all sectors on a monthly basis;
- Communicate with clients and make the necessary corrections;
- Follow up on accumulations and ensure that there are no recurring cases from one month to the next;
- Correct and follow up on negative boxes;
- Set up and update statistics;
- Actively participate in operational tasks related to completed companies.
During the year-end period, you will assume the following tasks :
- Follow up on activities under your responsibility as it relates to the year-end;
- Coordinate and follow up on the various tasks while providing progress reports;
- Validate the pre-production of tax slips;
- Identify, resolve and document problems or anomalies;
- Distribute, validate and follow up on control reports;
- Manage the reproduction of tax slips;
- Correct and enter special cases : eligible gain, etc.;
- Ensure the follow-up for the production of government files;
- Participate actively in sector meetings and work committees;
- Provide technical support to the year-end team;
- Carry out quality control between the current environment and "T4";
- Participate in establishing processes, implement them and, if necessary, ensure that they are properly communicated;
- Participate in year-end mandates as required.
Required qualifications to be successful in this role :
- College diploma in administration, accounting or related field, or other combination of education and experience;
- A minimum of three years of pay experience;
- Developed customer service and problem solving skills;
- Ability to work under pressure, manage priorities and meet deadlines;
- Excellent verbal and written English and French (essential).
- Knowledge of a payroll application (Nethris Internet Suite or Employer D);
- Knowledge of the Opera application;
- Ability to work with Microsoft® Office tools; (Word, Excel, PowerPoint) and Internet navigation;
- Ahuntsic College, Comprendre les principes de la paie training, or National Payroll Institute (NPI) PcP Certification (asset); (an asset).
Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
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Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Skills :
- Analytical Thinking
- Customer Service & Support
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