- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 hours per week
- Education :
- Expérience :
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Asset languages
- Dutch; Flemish
- Chinese
Work setting
Office building
Tasks
- Attend to other financial transactions, such as plane tickets and travel insurance
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
- Promote sales to existing clients
- Arrange travel, related itineraries and make reservations
Certificates, licences, memberships, and courses
Travel Industry Council of Ontario (TICO)
Computer and technology knowledge
MS Office
Travel bookings
- Business travel
- Leisure travel
- Individual travel
- Group travel
- International travel
- Adventure travel
- Cruise ship
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Sitting
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Dedication
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Experience
- 1 year to less than 2 years
1 day ago