Vice-President, Sales & Retention

Description

The Vice-President of Sales will play a critical role in driving the company's growth and success. Reporting directly to the Chief Customer Officer, the incumbent will be responsible for developing and executing a robust sales strategy, managing a high-performing sales team, and achieving revenue targets.

The ideal candidate will possess a deep understanding of the financial services landscape, exceptional leadership skills, and a proven track record of driving sales performance in a B2C environment.

Challenges to be Met

• Direct responsibility for Canadian sales efforts and distribution of company’s products
• Responsible for the sales generation and marketing management of Sales Leadership, field Sales Representatives and an Inside Sales Team
• Development and implementation of short- and long-term strategic business plans for Canadian markets
• Oversee the development and achievement of annual sales forecasts, budgets, and business plans, working with the Sales Leadership team
• Provide leadership and innovation in key account development, management and expansion, consistently broadening customer base and asset base
• Provide leadership and vision to drive corporate objectives through the selection and implementation of sound business strategies and plans
• Develop distribution positioning, executed via appropriate distribution channels through Sales practice management (programs & policies)
• Be a key contributor on behalf of Sales and subject matter expert for company projects and new initiatives when required
• Play a leadership role in the company’s distribution strategy
• Develop and implement retention strategies aimed at building and retaining strong customer relationships.
• Oversee the development and achievement of annual retention forecasts, budgets and plans working closely with the Team Lead
• Provide overall management and oversight to the retention team

Who we are looking for

• Bachelor’s degree in business administration, Finance, Marketing, or a related field. An MBA would be preferred.
• Minimum of 10 years of progressive sales leadership experience in the financial services industry, with a strong B2C focus.
• Exceptional leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
• Resourcefulness, flexibility and adaptability.
• High level of initiative and the ability to work independently where necessary.
• Exceptional interpersonal skills.
• Proven track record of achieving and exceeding sales targets and driving revenue growth.
• Excellent communications both written and verbal skills.
• General computer skills (Windows, Word, Excel, Project, PowerPoint).
• Experience with managing financials (forecasting, budgeting, billing, etc.)
• The ability to work in a deadline-oriented environment.
• Financial / investment marketing experience is preferred.
• Proficiency in sales CRM software and other sales enablement tools.
• Someone who listens to diverse perspectives with an empathetic attitude.
• A lifelong learner that is performance driven.
• Someone who recognizes our customers as our most important stakeholders.
• The ability to work in a team setting and serve value.
• Someone who continuously takes initiative and embraces change.
• Moderate travel required.

At Embark Student Corp. ( Embark ), we’re on a journey to create an entirely new student experience. One that is built on instilling confidence in students around the paths they are choosing and their ability and agency to achieve their goals for the future.

As enablers and orchestrators of students’ success, we will create access, affordability and agency for students and their champions across our services and solutions.

This will provide them with guidance and support in all aspects of planning and saving for post secondary education - giving them a future-ready advantage and help them thrive well past their educational journey.

Embark Corp. is cultivating an environment that enables growth, trust and pioneering. To help drive our transformation and growth, we are guided by the following strategic pillars :

• Elevate our Expertise in Education Savings & Planning
• Aspire to be Trusted and Easy to do Business with
• Put our Customers in the Center of Our Experience
• Partner to Drive Value, Scale and Reach

What makes us qualified to do this?

In business since 1965 and owned and operated by a not-for-profit organization, everything we do is in service to our students.

We are a diverse and passionate community of experts that firmly believes in the benefits of education, priding ourselves on helping to shape their future and empowering them to reach their full potential.

As we move forward, we will leverage and build upon our unmatched expertise in the RESP space to propel both our students and our company forward, ensuring a better tomorrow.

Our vision is set, our future is bright, and we’re just getting started.

We value each employee for their unique perspectives and experiences. If you are someone who has experience and skills similar to what we are looking for and is aligned with the culture and values, please consider applying!

Work Model

We have adopted a hybrid model, leveraging the best of remote and in-person work. This work model however can differ depending on roles and leaders.

Equal Opportunity Employer

We at Embark Corp., are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a culture that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Embark Student Corp. has been Great Place to Work® certified since 2018.