ABOUT YOUR NEW ROLE
Herschel Supply Co. is looking for a Sales Associate, a key member of the Herschel Retail team. In your new role, you will create an engaging shopping experience for our customers, interacting with people in a real and authentic way to deliver next-level customer service.
This position reports to Store Management & Key Holders.
A DAY IN THE LIFE
Our workplace is dynamic, supportive and entrepreneurial in spirit, and we pride ourselves in being a collaborative, open-minded and imaginative team.
On a day-to-day basis, the Sales Associate will :
- Welcome customers to the store and provide a positive shopping experience.
- Keep on top of product knowledge to assist customers, answer questions, and make recommendations.
- Effectively communicate all features, advantages and benefits of our products to customers.
- Maintain knowledge of in-store stock availability on the sales floor, in backroom and online.
- Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store is clean and well presented.
- Receive and process stock from warehouse (boxes can weigh 10 - 30 lbs.) which includes unpacking, scanning / receiving, counting, tagging as required, folding, sizing, and placing on the floor, with overflow stock in back room and assigned storage areas.
- Assist with re-stocking and pricing duties, including sale preparation as required.
- Ensure items from change rooms are returned to appropriate area - sized and tagged.
- Complete assigned clean-up duty.
- Utilize the Point-of-Sale system and Mobile Point of Sale System, processes payments, refunds, and exchange.
- Stay on top of new product launches, trends, and initiatives.
- Participate in staff training and store events when required.
ABOUT YOU
- Upbeat, passionate, friendly, and authentic.
- Builds relationships naturally, embraces individuality and diversity.
- Comfortable working in a team focused environment and sharing ideas.
- Capable of working together with customers to resolve any service issues.
- A natural ability to sell the features, advantages and benefits of a product to customers.
- Able to work a flexible schedule including weekends, evenings, holidays, and special events.
- Eager to develop new skills and is responsive to feedback.
- Results-oriented and process driven, with high expectations of self and team.
AVAILABILITY
We expect all part-time employees to be available for opening and closing shifts a minimum of three times per week. All employees must be available at least one full weekend day.
Part time is 25 hours or less per week. However, depending on customer volume, we can allocate full-time hours to support the business.
WAGE BAND
$17.40 - $18.40 per hour depending on experience
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