Key Account Manager

We are seeking a dynamic Key Account Manager, preferably based in Toronto, ON, with extensive experience in millwork sales.

This role involves managing key client accounts, developing strategic sales plans, and driving business growth. Exceptional candidates may also have the opportunity to work from one of our US Distribution Centers.

The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build strong relationships with clients.

Who We Are

North America's largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years.

Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience.

We help people transform houses into homes. You've probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie? With us, you're more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day.

Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

Watch this video to see why our employees feel like they truly belong here : Metrie's Brand Purpose

What You'll Do

As the Key Account Manager , you will have the opportunity to drive sales, margin, and overall customer relationships with the accounts in Eastern North America! You will also be responsible for penetrating into new accounts and maintaining & growing current key account relationships.

The incumbent will also be responsible for penetrating into new accounts in those selected areas as well as determining potential in new geographic markets.

This role is responsible for developing and maintaining positive customer relationships and keeping current on company products, sales procedures and market conditions.

The Key Account Manager reports to the Director, Manufacturing Sales and Strategic Procurement and develops strong relationships with our customers, Department(s), and other key cross-functional areas at Metrie.

Responsibilities

• Develop and maintain ongoing order file that aligns with our manufacturing capabilities
• Achieve sales targets that are in line with the financial and customer targets of the branch.
• Develop new millwork opportunities within the Industrial and OEM Segment
• Ensure Metrie penetrates a territory where it can profitably achieve dominant market share through customer intimacy
• Effectively represent Metrie's interests when dealing with customers, the community, employees, and suppliers
• Track and issue product proposals ensuring compliance with company sales procedures.
• Field customer calls and filter product related calls to appropriate managers
• Act as a liaison between operations functions and customers to manage delivery expectations
• Follow through on sales orders and inquiries, consistently manage pricing and margin growth
• Collaborate within cross-functional teams to keep management and customers up to date on shipping schedules
• Effectively manage inventory, AR and Credits

Qualifications

• Bachelor's degree or a combination of education and / or experience.
• 7 years of sales experience in growing large customer relationships.
• Demonstrated success working with and influencing and senior business leaders and decision makers.
• Strong spreadsheet skills : ability to understand, utilize and create sales spreadsheets.
• Prior experience working with CRM tool is an asset.
• Excellent written and verbal communication skills.
• Valid driver's license with a clean driving record.
• Understanding of the building industry and construction practices preferred.
• Ability to freely travel to locations in the US and Canada, including overnight travel (25-30% of role regularly, with increased periods of travel as required.)
• Valid driver's license and ability to sit and safely operate a vehicle, commute and access various sales meeting locations (approximately but not limited to 40% of typical daily activity.)

What you'll enjoy

• Competitive pay range and profit share plan
• Working for a well-established leader in the industry
• Benefits : health, dental and vision
• RRSP and DPSP programs

In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position at Metrie.

The base pay for this role is set at $100,000 / year plus variable pay. It is important to note that this position may also qualify for discretionary bonuses or commission payments.

The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location.

Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong.

We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates.

All applications will be independently reviewed.