With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Lumber Sales Full Time - WINDSOR
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entir...
Lumber Sales Full Time - WINDSOR
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entir...
Lumber Sales Full Time - WINDSOR
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entir...
Remote Independent Trader Job in Windsor, ON | Full Time
Remote Independent Trader at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a global team, united by the common goal of financial excellence.Our culture? Relaxed but ambitious.Join u...
Intermediate/Senior Property Adjuster, Full-Time (Windsor, ON)
Looking for a change of scenery? We are seeking a Claims Adjuster to relocate from any location in Canada to join our team in Windsor, Ontario!. Why relocate to Windsor, Ontario?. Windsor is a beautiful, safe and pleasant city in which to live and work. A growing area with an abundance of nature and...
Proprietary Trading Job in Windsor, ON | Full Time
Proprietary Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a global team, united by the common goal of financial excellence.Our culture? Relaxed but ambitious.Join us ...
Remote Forex Currency Trader Job in Windsor, ON | Full Time
One benefit of this strategy is that our traders can work flexible hours, including in part-time and full-time positions. Over time as they prove themselves, traders become eligible to trade more and more of the firm’s capital. ...
Security Guard Full-Time - Windsor Regional Hospital Met Campus.
In this role, it is essential that you are physically fit and able to stand and walk for long periods of time. Accountable to write accurate reports upon investigations or reportable occurrences in timely manner upon completion of occurrence. ...
Security Guard Full-Time - Windsor Regional Hospital Met Campus
Security Guard Full-Time - Windsor Regional Hospital Met Campus. Windsor Regional Hospital - Met Campus. Lens Ave, Windsor, ON N8W 1L9 . In this role, it is essential that you are physically fit and able to stand and walk for long periods of time. ...
Stock Trader Job in Windsor, ON | Full Time
Stock Trader Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a global team, united by the common goal of financial excellence.Our culture? Relaxed but ambitious.Join us and tra...