Server - Biff's Bistro

Company Description

Reopening soon in a newly renovated space, we are excited to welcome back guests to indulge in Biff's Bistro favourites like steak tartare, duck confit and steak frites.

Join our team as we prepare to host old and new guests for après work cocktails, al fresco dining on our Front street terrace, pre-show dining, and more!

What's in it for you :

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant.

By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience.

Servers maintain a clean section and monitor food quality to ensure all items are held to Freehand presentation standards.

Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

The Day to Day :

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to make recommendations
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Other duties as assigned or required

Qualifications

• Serving experience in a similar environment
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Full Availability

Additional Information