Ace Management Group is looking for a Customer Service Assistant to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry.
As the Customer Service Assistant, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion.
Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up. What You Will Accomplish Every Day : Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values Apply knowledge of products and services to successfully process tasks and requests to meet client expectations Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team What You Bring to the Role : Bachelor's degree from accredited college or university 2-4 years of experience working in the business-sphere in a client-facing role Team player able to work effectively and collaboratively to meet goals and client deadlines Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly Thrive in a fast-paced, entrepreneurial environment Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team Powered by JazzHR
customer service assistant
Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. ...
Customer Service Assistant | 764 IAM
Provide excellent customer service by addressing inquiries and resolving complaints. Assist customers in navigating the company's products and services. Previous experience in customer service role preferred. Handle incoming calls and emails, and respond to customer queries in a timely manner. ...
Assistant Executive, Customer Service (CCA)
Job Description Purpose: To provide excellent service level when handling enquiries from Customers. To be responsible for handling all the customers’ service enquiries related to booking, import and export documentation requests. To be proactive in responding to customers’ issues and resolve challen...
Customer Service Assistant
Ace Management Group is looking for a Customer Service Assistant to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Service Assistant, you will fuel the client's excitement as their direct point of contact. ...
Customer Service Assistant
We’re excited to invite dedicated individuals to join our Client Success team and become part of a collaborative, innovative, and constantly evolving culture where you can unleash your full potential! As a Customer Service Assistant, you'll play a vital role in connecting with pote...
Customer Service Sales Assistant
Customer Service Sales Assistant Responsibilities: Articulate the features and benefits of our client’s products and services directly to our customers and possess the knowledge to answer any additional questions they may have Build rapport and long-lasting relationships with our customers to ...
Customer Service Assistant
Resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence Qualifications: 1-2 years of customer service experience, preferably in a retail or hospitality environment Timely and dependable; You possess a reputation...
accounting assistant
Education: No degree, certificate or diploma.Experience: Experience an asset.Store, update and retrieve financial data.Perform clerical duties, such as maintain filing and record systems.Prepare financial statements and reports.Computer and technology knowledge.Are you currently legally able to work...
Customer Service Assistant
Customer Service Assistant responsibilities: Maintain a thorough understanding of the clients' products and services Effectively communicate features, benefits, and pricing information to customers Proactively engage with customers to understand their needs and recommend suitable products or service...
Customer Service Sales Assistant
As a Customer Service Sales Assistant at Meraki Management Group you will become a client-centric brand ambassador responsible for achieving sales objectives. We provide hands on training to show you how to deepen customer connections to our clients products and services, while also providing them w...