Risk Management Specialist

Risk Management Specialist

Enterprise Risk Management

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA.

As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Risk Management, the Lead, Risk Management, is responsible for providing leadership, facilitation and supportive direction in the development and ongoing monitoring of risk management.

Identifies and analyzes risk issues including data management and business projection analysis. Provides expertise, guidance and advice to program staff on areas of risk management, including risk analysis, new guidelines, and interpretation of corporate policy for the designated program area.

What you'll do

Leads program staff including designated area managers and directors in developing, implementing, and evaluating risk indicators to improve quality outcomes and performance;

prioritize quality initiatives based on program functions, needs and performance measurement system.

Proactively educates, guides, and advises program staff on risk analysis, risk management program, regulatory issues, new statutes and / or guidelines, corporate policy interpretation and safety, quality, and risk management activities.

Leads risk analysis of risk issues that arise in the day to day operations of the designated program area.

• Provides consultative guidance and support as a subject matter expert to organizational committees, planning, operational and implementation groups.
• Ensures timely reporting of liability events to Health Care Protection Program through the Patient Safety Learning System (PSLS).

Maintains data management in PSLS to for comprehensive reporting at the request of the Director or designate.

• Completes business analysis of data to provide a variety of reporting metrics including but not limited to workload projections.
• Participates in Critical Patient Safety Event Reviews and Quality Reviews as directed by the Director, Risk Management, using proven incident investigation tools such as root cause analysis, failure modes effect analysis etc.

and, external authority reviews, as applicable ensuring properly constituted reviews are established (section 51 of Evidence Act, solicitor-client privilege).

• Monitors external legal expenses and reports of variances, providing remedial action and recommendations.
• Coordinates legal interviews and consults with external legal counsel and staff in preparation of litigation.

What you bring

Qualifications

A level of education, training and experience to a Bachelor's degree in Business Administration, Health Administration, a related health discipline or other relevant area and a minimum of five years of experience in the program area.

Additional experience in leadership and quality and safety would be considered an asset.

Knowledge and expertise in Quality Management, Performance Improvement, Patient Safety and Accreditation standards preferred.

Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements.

Working knowledge of evaluation techniques and methodologies including statistical analysis methods, risk assessments and presentation of information.

Knowledge of and experience in interpreting and applying legislation related to the program area. Demonstrated analytical and problem-solving skills with a global perspective to incorporate the organization's systems and strategies when developing viable solutions to program problems;

ability to collect and analyze data and produce reports. Demonstrated ability to assemble and synthesize complex information and make succinct recommendations and, strong analytical, problem solving and critical thinking skills involving the use of administrative, operational, financial and research data.

Familiarity with research methodologies and relevant databases of published literature. Strong planning and project management skills;

skill in managing several projects simultaneously. Ability to self-manage and work both independently and as part of a team.

Demonstrated aptitude for details and accuracy. Demonstrated ability to operate related equipment including various word processing and spreadsheet software.

Skill in conducting critical literature searches using on-line resources. Knowledge includes an advanced level of clinical expertise related to the program area.

Strong interpersonal skills including tact, judgment, reliability, and respect to facilitate team work and interdisciplinary and interjurisdictional coordination.

Ability to communicate effectively verbally and in writing. Occasional travel may be required.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have : Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type : Regular, Full-Time

Salary Range : $88,990 - $127,923 / year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Salary will be prorated accordingly for part time roles.

Location : 1333 W Broadway, Vancouver, BC V6H 1G9

Closing date : Applications accepted until position is filled

Hours of Work : 0830-1630 (Monday to Friday)

Requisition # 169351E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include : Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs : jobs.phsa.ca / programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems.

PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and / or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level.

We welcome Indigenous individuals to apply and / or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples.

These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities.

PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan : A First Nations Case Study.

ATTN : PHSA Employees :

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http : / / internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of July 23, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position.

Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264.

Please note regular business hours are Monday - Friday (excluding stats), 8 : 30am to 4 : 30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.

ca and a Help Desk Representative will contact you the next business day.