Sales Supervisor

Cambridge Hyundai is currently seeking a dynamic and experienced Automotive Sales Supervisor to join our team. As the Sales Supervisor, you will play a key role in overseeing the day-to-day operations of our sales floor, ensuring exceptional customer service, and driving sales performance.

Responsibilities :

• Hire, train, and supervise sales team and receptionists.
• Assign sales staff to duties and prepare weekly work schedules.
• Provide coaching, training, and performance feedback to enhance the skills and capabilities of the sales team.
• Lead and motivate sales associates to achieve individual and team sales targets.
• Track and analyze key performance indicators (KPIs) to assess the effectiveness of sales strategies and team performance.
• Sell merchandise to customers.
• Ensure that all customers and potential customers of the dealership are handled in a positive manner and in accordance with established procedures and guidelines while maximizing customer satisfaction.
• Address customer concerns and inquiries promptly and effectively.
• Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.
• Oversee inventory levels and ensure a well-maintained and organized sales floor.
• Collaborate with other departments to optimize stock levels based on sales demand.
• Prepare reports regarding sales volumes, merchandising and personnel matters.
• Continuously identify areas for process improvement and implement solutions to enhance operational efficiency.
• Work closely with the management team to implement best practices and innovative approaches.
• Prepare regular reports for senior management on sales performance and other relevant metrics.
• Perform other duties as assigned.

Qualifications :

• 2-3 years’ experience in automotive dealership sales, with a proven track record of achieving and exceeding sales targets.
• Experience leading a Sales team in a dealership, including effective coaching, mentoring and team development.
• Experience using VIN Solutions, CDK and DealerMine.
• Must have valid OMVIC license.
• Valid Ontario Drivers’ License, with clear drivers abstract.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of automotive products and industry trends.
• Ability to thrive in a fast-paced and challenging work environment.
• Prior experience with inventory management and sales analytics.

Job type : Full-Time, Permanent

Language : English

Salary : Base wage $20 + commission

Schedule : 8-hour shifts, 40 hours / week, work on weekends.

Work location : In-person - 1962 Eagle St N, Cambridge, ON N3H 0A1

Contact : (519) 904-2780