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Customer service Jobs in Levis, QC

Last updated: 6 hours ago
  • Promoted
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
Full-time
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 30+ days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Cardinal HealthQuebec, Canada
CA$25.00 hourly
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Show moreLast updated: 30+ days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

EquestQuebec, Quebec, Canada
Remote
Full-time +1
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Canada Market Research Panel Today.You have two...Show moreLast updated: 30+ days ago
Cashier / Customer Service Associate

Cashier / Customer Service Associate

Walmart CanadaQuebec, Canada
Full-time
Walmart Canada is looking for a friendly and customer-service oriented individual to join our team as a Cashier / Customer Service Associate. In this role, you will play a crucial part in creating a p...Show moreLast updated: 8 days ago
Technical coordinator and customer service

Technical coordinator and customer service

St-AmourMonteregie
CA$50,000.00–CA$55,000.00 yearly
Permanent
Join a leading manufacturing and after-sales service company specializing in industrial and mechanical products.We are looking for a technical and customer service coordinator to oversee customer s...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
CA$19.36 hourly
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Show moreLast updated: 30+ days ago
Bilingual Customer Service Agent

Bilingual Customer Service Agent

SPI Health and SafetyQC, Canada
CA$58,000.00 yearly
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Show moreLast updated: 30+ days ago
Customer Service Representative (Healthcare Account)

Customer Service Representative (Healthcare Account)

Nezda Technologies Inc.QC
CA$45,000.00–CA$48,000.00 yearly
Nezda has vacant positions for Customer Service Representative (Healthcare Account).Location : Makati l Alabang l QC l Ortigas. Experience is a PLUS but not required .College Graduate, HS Graduate, S...Show moreLast updated: 30+ days ago
Senior Customer Service Representative

Senior Customer Service Representative

NBCQuebec, Quebec, Canada
CA$22.09 hourly
Advisory services, Call centres.Senior Customer Service Representative.Quebec City, you will answer questions from clients about savings products and our website. You will use your active listening ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Recrute ActionQuebec, Quebec, Canada
CA$75.00–CA$100.00 hourly
Full-time +1
In an environment where customer service excellence is a priority this opportunity will allow you to play a key role in managing and optimizing operations related to leasing and customer experience...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

EXFO incquébec city, qc, Canada
Full-time
Customer Service Representative.Quebec, Quebec, CA Quebec, Quebec, CA.Job Type : Full-time Workplace type : Hybrid Offer number : 4794. EXFO develops smarter test, monitoring and...Show moreLast updated: 5 days ago
  • Promoted
  • New!
Bilingual customer service agent

Bilingual customer service agent

Fed SupplyMontérégie-Ouest (Saint-Anicet), QC, Canada
Permanent
Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs i...Show moreLast updated: 6 hours ago
Customer Service Technician

Customer Service Technician

EightSix NetworkQC
CA$55,000.00–CA$60,000.00 yearly
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and pe...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOVILLE DE QUEBEC, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 30+ days ago
Customer Service Representative - Lebeau

Customer Service Representative - Lebeau

Belron CanadaVille Vanier, QC
CA$65,000.00–CA$75,000.00 yearly
Full-time
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Show moreLast updated: 30+ days ago
Customer Service Supervisor - Bilingual

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada
CA$23.00–CA$25.00 hourly
Remote
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Show moreLast updated: 30+ days ago
Customer Service Representative – CSR

Customer Service Representative – CSR

CAT incProvince of Quebec
CA$48,000.00 yearly
Full-time
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Associate - Customer Service

Bilingual Associate - Customer Service

Tech Mahindraquébec, Canada
Full-time
Communication with customers by voice and email to provide information about products and service offerings.Maintaining records of customer interactions and transactions, recording details of inqui...Show moreLast updated: 4 days ago
Customer Service Work from Home

Customer Service Work from Home

CB CanadaQuébec City, Quebec, Canada
CA$35.00 hourly
Remote
Customer Service Work from Home.We are seeking inspired people to take part in across the country & local paid studies.Become Part Of Our Work From Home Canada Market Research Panel Today.With most...Show moreLast updated: 30+ days ago
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
30+ days ago
Job type
  • Full-time
Job description

As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

  • Please note that the incumbent will be required to work in two branches located  Lévis

Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • More specifically, you will :

  • Manage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction.
  • Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
  • Your Team

    With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

    Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Mutual Fund Representative license -an asset
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • Your benefits

    In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
  • These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

    Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

    We're putting people first

    We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

    We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

    Come live your ambitions with us!