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Company : PHSA
Salary : CAD 100,000 - 125,000
Posted : 3 days ago
The Technical Implementation Consultant is responsible for delivering implementation and training for our enterprise on-premises software, axiUm. The successful candidate will have a demonstrated track record of building solid relationships with our clients by providing them with an exceptional service experience through well-developed tools and a robust customer-centric attitude. Key traits include having a sense of urgency and ownership, and the need to provide accurate, timely solutions. In this role, you will leverage your project management and consulting skills.
This is a hybrid role, with one to two days in office per week, to facilitate brainstorming and team building. Our office is located across from Guildford Mall, in Surrey, BC.
Responsibilities :
- Analyze client requirements, workflows, and configure tailored software solutions that align with business processes.
- Lead technical sessions with clients to discuss system requirements and identify needed integration points.
- Ensure seamless testing, data migration, and integration with client systems.
- Troubleshoot technical issues during implementation and provide hands-on solutions to meet project deliverables.
- Develop and deliver training to client stakeholders to ensure a smooth transition to the new system.
- Coordinate with teams on data migrations, system integrations, and API configurations to ensure seamless functionality.
- Maintain internal tools and documentation to support the team and client’s adoption of the solution.
- Consistently deliver exceptional service experiences with clients.
Qualifications :
Requirements :
We pride ourselves on fostering a flexible, high-performing culture that is inclusive and supports professional growth. As a future team member, you will embrace ownership, transparency, communication, and collaboration.
Our benefits also include :
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