Talent.com

Remote Call center Jobs in Chatham-Kent, ON

Last updated: 6 days ago
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldOttawa, ON
CA$32.46–CA$41.55 hourly
Remote
The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor.Their primary focus is to support work order creation for the FMO and Service departments ...Show moreLast updated: 30+ days ago
Telephony Administrator - 12-month contract

Telephony Administrator - 12-month contract

Orbit Insurance ServicesWaterloo, Ontario, Canada
Remote
Temporary
The Telephony Administrator is a telephony, communications and contact center expert who focuses on call center infrastructure, business communication and other telephony platforms.The Telephony Ad...Show moreLast updated: 6 days ago
  • Promoted
Remote Market Research Panel - Call Center Agent Welcome - No Experience

Remote Market Research Panel - Call Center Agent Welcome - No Experience

Apex Focus GroupRichmond Hill, Ontario, Canada
CA$850.00 weekly
Remote
Remote Market Research Panel Call Center Agent Welcome (Part Time / Full Time) No Experience.Our company is looking for qualified candidates to take part in paid national and local focus groups c...Show moreLast updated: 30+ days ago
Remote Sales Closer - No cold call

Remote Sales Closer - No cold call

AO Globe LifeToronto, ON, CA
Remote
Quick Apply
Remote Sales Closer – Entry-Level Opportunity, Path from Setter to Closer Are you looking for a remote sales position with unlimited earning potential? Do you have a passion for closing deals...Show moreLast updated: 11 days ago
Outbound Sales Advisor (Remote ON & MB)

Outbound Sales Advisor (Remote ON & MB)

CAA Club GroupON, CA +1 more…
CA$18.50 hourly
Remote
Renew expired memberships & sell new memberships.Solicit upgrades and add-ons to existing memberships.Secure ACCR (Express Renewal) on credit card sales. Manage call flow in conjunction with navigat...Show moreLast updated: 30+ days ago
Master Tech-Line Virtual Appliance Technician (Remote)

Master Tech-Line Virtual Appliance Technician (Remote)

Whirlpool CorporationMississauga,Ontario,CAN
CA$21.00–CA$25.00 hourly
Remote
Work for extended periods of time at a desk Handle company confidential information Provide an in‐home office environment that is ergonomic, comfortable, and in its own space separate from the livi...Show moreLast updated: 30+ days ago
Full Time Work From Home Bilingual French Call Center

Full Time Work From Home Bilingual French Call Center

ABL EmploymentToronto, ON
CA$17.00–CA$19.00 hourly
Remote
Bilingual French Speaking Roles Available Now At One Of Canada’s Largest Telecommunication Companies!.Must speak English and French Fluently. FULL-TIME, PERMANENT ROLE – 40+ HOURS PER WEEK.Looking f...Show moreLast updated: 30+ days ago
Customer Support Manager

Customer Support Manager

Lone Wolf Real Estate Technologies IncCambridge, ON, CA
CA$28.25 hourly
Remote
Create high performance environment for team members.Manage all aspects of direct staff (onboarding, performance, merit, warnings), development and recruitment. Coaching direct reports through one o...Show moreLast updated: 30+ days ago
Network / System Administrator

Network / System Administrator

Leaders RecruitingToronto, Ontario, CA
CA$80,000.00–CA$90,000.00 yearly
Remote
Our client is looking for an experienced Network / System Administrator to oversee and manage the company’s complete network infrastructure. Oversee the installation, configuration, and maintenance of...Show moreLast updated: 30+ days ago
Remote Phone Sales Representative

Remote Phone Sales Representative

American Income Life AO - Keerat GrewalWork from Home, AB, CA
CA$125,000.00 yearly
Remote
Quick Apply
About Us : At Globe Life AO, we pride ourselves on fostering a culture of excellence, collaboration, and growth.We are a dynamic and rapidly growing company in the Insurance sector, and we're lookin...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Service Desk Specialist 100 Remote

Bilingual Service Desk Specialist 100 Remote

Recrute ActionToronto, Ontario, Canada
CA$26.00 hourly
Remote
Bilingual Service Desk Specialist Remote.Our client a leader in the insurance industry has two open roles on their Advisor Technology Support (ATS) team. This team is a key part of a global serv...Show moreLast updated: 30+ days ago
  • Promoted
Remote Hybrid Customer Relations Specialist - London

Remote Hybrid Customer Relations Specialist - London

Randstad CanadaLondon, Ontario, CA
CA$46,000.00 yearly
Remote
Full-time +1
Quick Apply
Embrace a 3- 4 day work-from-home schedule and enjoy the vibrancy of our Downtown London office for one to two days.We are looking to hire the right person to join an amazing team as a full time C...Show moreLast updated: 30+ days ago
Call Centre positions to work from home

Call Centre positions to work from home

CB CanadaToronto, Ontario, Canada
CA$25.00 hourly
Remote
Customer Service Representative - Work from Home.Are you passionate about cosmetics? We currently have immediate openings for customer service representatives to answer incoming calls / chats and ema...Show moreLast updated: 30+ days ago
WFH Customer Service Representative / Collector

WFH Customer Service Representative / Collector

NCRI Inc.Ontario
CA$16.00 hourly
Remote
NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and...Show moreLast updated: 30+ days ago
Remote Customer Service Representative

Remote Customer Service Representative

International SOSON, CA
CA$20.00 hourly
Remote
Aspire Lifestyles- Remote Customer Service Representative.Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, a...Show moreLast updated: 30+ days ago
Remote Bilingual (English / French) Customer Service Representative

Remote Bilingual (English / French) Customer Service Representative

Millennium 1 SolutionsOttawa, Ontario
CA$20.50 hourly
Remote
Full-time
With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show moreLast updated: 19 days ago
Customer Service Agent – Cantonese or Mandarin (Work From Home or On-site)

Customer Service Agent – Cantonese or Mandarin (Work From Home or On-site)

IO Solutions Contact CenterCanada - Work From Home or On-Site
CA$50.00 hourly
Remote
Customer Service Agent – Cantonese or Mandarin (Work From Home or On-site).IO Solutions Contact Center is looking for Cantonese-speaking and / or Mandarin-speaking candidates who enjoy challenges and...Show moreLast updated: 30+ days ago
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldOttawa, ON
30+ days ago
Salary
CA$32.46–CA$41.55 hourly
Job type
  • Remote
Job description

ABOUT THIS CAREER OPPORTUNITY

The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).

This is a remote position

  • Answer telephones, order taking, file organization, and operation of office equipment
  • Handle internal and external customer inquiries both by telephone and by email
  • Fulfill requests by clarifying desired information, researching appropriate response, completing transactions, and / or forwarding requests
  • Identify and escalate issues according to contract and / or priority
  • Maintain CMMS database including equipment history and status, generation of work orders, monitoring and tracking of unscheduled or open work orders, and overall operation of CMMS
  • Follow up on customer calls where necessary
  • Pass on customer complaints to respective project managers
  • Document all call information according to standard operating procedures, including but not limited to the call software or call logs
  • Produce call reports as required
  • Organize and maintain various filing systems
  • Assist in “working alone” procedure or site personnel
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests
  • Explore opportunities to add value to job accomplishments
  • Update job knowledge by participating in educational opportunities

COMPETENCY REQUIREMENTS

  • Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients
  • Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
  • Portrays a positive image and motivates colleagues at all times to ensure continued success
  • Embraces change and always willing to adopt new practices
  • Holds self and others accountable
  • Ability to approach problems logically, under pressure and seek innovative solutions
  • Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
  • Understands the needs and perspectives of both internal and external customers
  • Promotes teamwork and collaboration
  • Values and respects others, encourages and supports diversity
  • Ability to work independently with limited supervision
  • WORK EXPERIENCE REQUIREMENTS

  • 2-3 years of related call centre, customer service, or dispatching experience
  • SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients mandates, the successful candidate will be required to validate full vaccination prior to hire.
  • Must be available and open and flexible to working different shifts
  • Must be able to effectively communicate
  • Proficient in Microsoft Office including Excel, Outlook, and SharePoint
  • JD Edwards experience is an asset
  • Ability to type a minimum of 50 WPM accurately
  • Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

    Competitive compensation and benefits packages

    Team events and outings year-round

    Empowered people with ambitious goals

    Long-term stability

    A family business with family values

    Ongoing investment in training and development