Area manager Jobs in Halifax, NS

Requisition ID : 203632

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Area Sales Manager (ASM) contributes to the profitable growth of the Dealer Finance Centre portfolio. The ASM develops new and maintains existing Dealer and Manufacturer Indirect Retail business in line with short and long-range Bank objectives and policies. The ASM is responsible for achieving both business development and customer satisfaction goals for an assigned market area as well as ensuring related expenses are controlled within authorized budgets. The incumbent is expected to manage the relationship with the dealer, ensuring customer satisfaction and high quality service is provided.

Accountabilities

• Develop a marketing / calling program with assigned accounts and new prospects to reach established business development targets by : Developing and maintaining a thorough knowledge and understanding of dealer finance (retail lending indirect and retail leasing) products, policies, services, and credit risks Undertaking call planning to develop strategic sales plans for prospects and existing customers Maintaining a high market profile in order to develop relationships to build and grow business opportunities
• Execute an aggressive marketing / calling program on designated customers and prospects within the assigned market area according to agreed upon growth objectives by : Making business development calls to prospects and customers alone or with Relationship Manager Providing the Retail Sales Manager with timely and accurate business development reporting Maintaining an appropriate ongoing sales calling program Ensuring that the Bank's interests are protected at all times by strictly adhering to risk management and compliance programs, internal and regulatory guidelines, including Know Your Customer, Anti-Money Laundering, etc. Ensuring adherence to Information, Security and Policy Privacy Requirements.
• Contribute to the maintenance of effective operations for the processing of dealer finance arrangements by assisting in problem resolution, as required
• Build and maintain a high market profile in the assigned market area with both internal and external contacts by : Identifying key business contacts and centres of influence within the market area Building and maintaining relationships with key players / contacts Participating in local professional and community events and associations to develop and expand network of contacts
• Ensure all aspects of assigned relationships receive ongoing attention, as required, to maintain, improve, grow and retain the relationship by : Using strong knowledge of the Bank's diverse products and services to ensure the banking needs of each relationship are well understood and documented Responding / resolving enquiries from customers, as required, regarding credit lines, general enquiries and complaints; ensuring all customer enquiries, concerns and complaints are resolved to the customer's satisfaction, resolving same within authority or by referring customer to the appropriate source, as set up in the Bank's Complaint Resolution Providing an excellent and consistent level of customer service in dealings with both internal and external customers

Complexity of Position

Working Conditions

Location(s) : Canada : Nova Scotia : Halifax || Canada : Nova Scotia : Dartmouth || Canada : Nova Scotia : Kentville || Canada : Nova Scotia : Truro

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.