Int. ServiceNow Architect to design technical solutions and integrate external systems with ServiceNow - RQ
Location : Toronto (3 days per week on-site)
Duration : 6 months (possibility of extension)
Hours : 7.25 hours per day
Description :
- The ServiceNow Platform Architect creates, manages, and ensures compliance on an enterprise-wide architectural vision and framework for the ServiceNow platform to ensure enduring success.
- This role is a subject matter expert and provides expert technical advice and guidance for all ServiceNow core instances and associated modules to all I & IT teams and business units leveraging the platform and any Application Managed Services (AMS) providers supporting any core instance.
- Drive standardization and best practice platform management to maintain ServiceNow platform and architecture model.
- Identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements.
- Support remediation of configurations not aligned to ServiceNow best practices.
- Create the ServiceNow product roadmap and technology plans, ensuring alignment of plans and schedules with Product Integration plans and schedules.
- Support various current and future infrastructure services, products, technologies, and back / front-office projects using the ServiceNow platform.
- Provide day-to-day architectural support of all ServiceNow instances to ensure optimal configuration and performance
- Provide support as needed in the analysis, troubleshooting, and resolving of reported issues in ServiceNow.
- Participate in Scrum and Agile methodologies in developing ServiceNow.
- Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current / future-state processes during workshops with key customer sponsors and stakeholders.
- Work with the customer to ensure the configuration of ServiceNow meets their overall requirements.
- Keep up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
- Create overall technical architecture, including design documentation and process flows, for ServiceNow implementations that align with customer business requirements.
- Evaluate new features in ServiceNow releases and build business cases around suitability / applicability with current environment.
Must have skills :
- Minimum 5 years’ experience in a technical leadership role for the ServiceNow Platform (e.g. solution architect, technical lead) on large complex projects.
- 5+ years’ experience with CMDB
- 5+ years’ experience with AIOPS
- 5+ years’ experience with Service Catalog
- Hands-on experience working with functional business leaders, developing out-come focused roadmaps and leading large program architecture and design.
Nice to have :
- Certified Technical Architect (CTA)
Senior Azure Solutions Architect to support a system integration project with one of our insurance clients - 13579/13578
The Sr Solution Architect will be responsible for applying business and technical expertise to design, implement and support new business capabilities strategic to Group Functions long-term growth. Identifies risks or issues with technology solution & design which may impact realization of project b...
Sr. Gen AI GTM Specialist Solutions Architect, Data & AI GTM
Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Data & AI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driv...
Sr. Manager of Enterprise Architecture to guide executives through transformation and optimization initiatives and formulate business strategies for our Natural Resources Client.
Leads analysis of the business’ future-state capabilities and future (and current) IT environment to detect critical gaps and opportunities and recommend solutions for improvement to drive the business towards its targeted outcomes. Tracks and applies innovative technologies, anchoring them in the b...
Senior management consultant to support the adoption on a Dynamics CRM system with in the public sector.
Identify deviations in performance from the change standards and implement strategies for corrective action to achieve organizational adoption to change. Designing and conducting a change readiness assessment in order to plan and carry out a change management strategy. Developing Change Management &...
Senior Business Systems Analyst experienced in data migration projects to be the liaison between the Business and IT on various data related projects.
Senior Business Systems Analyst experienced in data migration projects to be the liaison between the Business and IT on various data related projects. Advanced skills in MS Office applications like Excel, PowerPoint, PBI, Word, with expert level skills in. ...
Senior Microsoft Developer to develop Power Apps, Dataverse, SharePoint Online and On-prem solution
Our valued public sector client is seeking a developer with advanced technical skills, both breadth and depth, to develop Power Apps, SharePoint Online solutions. Collaborate with customers to ensure solutions address their needs; Demo solutions to the Business. Hands-on experience with SharePoint U...
Senior AML Compliance Manager to build and guide AML practices for our large banking client
Please note-- this is a hybrid role where team members are required to work onsite 4 days per week in their downtown Toronto office. Senior AML Compliance Manager to build and guide AML practices. AML and Compliance teams, preferably in a branch or compliance related field. Experience leading a team...
Jr. Operations Specialist to support business continuity planning and risk management for a large financial client - 68021
The successful candidate will act as the CM T&O Business Continuity Coordinator and will be responsible for ensuring that the BCPs accurately reflect the current state of the business all the while adhering to the enterprise standards and required testing. Role Mandate: This team’s role is to aid an...
PART-TIME (2-5 hrs/week) - Int. Bilingual (French/English) Marketing Specialist to create personalized communications for a large insurance client - 5147
Work with Graphic Designers and Member Experience Consultants to brainstorm and develop innovative design concepts that reflect the desired strategy and brand personality. Use Wrike (a project management tool that combines a creative brief and workback schedule) to execute your project on time, inte...
Int. JavaScript and PHP (Laravel) Developer to develop and enhance application services for our education client
Collaborating with other software developers and Product Delivery Leads to plan, design, develop, test, and maintain no code/low code web-based business forms and workflows and custom based applications. The candidates plan, architect, design, develop, implement, test, and solve problems with comple...