guest service supervisor - hotel

Holiday Inn, Ottawa East
Gloucester, ON, CA
$29 an hour
Permanent
Full-time
  • Work Term : Permanent
  • Work Language : English
  • Hours : 35 hours per week
  • Education : College / CEGEP
  • Experience : 2 years to less than 3 years

Work setting

Hotel, motel, resort

Tasks

  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • 1 hour ago
Related jobs
Silver Hotel Group
Ottawa, Ontario

The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. Reporting to the Guest Services Manager, the Guest Service Agent will:. Handle guest check-ins/check-outs in accordance wi...

Silver Hotel Group
Ottawa, Ontario

The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. Reporting to the Guest Services Manager, the Guest Service Agent will:. Handle guest check-ins/check-outs in accordance wi...

Germain Hôtels
Ottawa, Ontario

We're looking for a Guest Service Manager who can easily build relationships and create a strong "synergy" within our service teams. This guest satisfaction enthusiast will use his or her dynamism and know-how to ensure smooth, efficient coordination of all our hotel's operations in terms of recepti...

Silver Hotel Group
Ottawa, Ontario

The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. Reporting to the Guest Services Manager, the Guest Service Agent will:. Handle guest check-ins/check-outs in accordance wi...

Promoted
Express Employment Professionals - Ottawa East
Ottawa, Ontario

Administrative Assistant, Pension and Benefits. Minimum 1-2 years’ experience as an Administrative Assistant. ...

Promoted
The Home Depot Canada
Ottawa, Ontario

With a career at The Home Depot, you can be yourself and also be part of something bigger.Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store.The front end associate will excel at processing transactions accurately...

Promoted
Leitrim Home Hardware Building Centre
Ottawa, Ontario

The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. ...

Promoted
Italfoods
Ottawa, Ontario

We are seeking an experienced Production Cook/Prep Cook to join our team. If you’re an experienced Production Cook/Prep Cook with a background in butchering and sausage making and are looking for a rewarding career in a dynamic culinary environment, we encourage you to apply. ...

Promoted
Housekeeper.com
Ottawa, Ontario

Are you a skilled housekeeper? We are a young couple in Ottawa, Ontario looking to hire a reliable and meticulous individual to help with weekly cleaning of floors (vacuuming, mopping) and folding laundry. If you're interested in this opportunity, please send me a message!Please visit Housekeeper. ...

CB Canada
Ottawa, Ontario

ADGA is hiring 2 Administrative Assistants to work on a well established Canadian Defence program. These are great opportunities to use your administrative background and gain some valuable experience!. Liaise with Deputy Project Lead for any administrative, finance, contract, or travel issues. Expe...