POSITION SUMMARY
The Coordinated Access & Assessment Manager is responsible for the implementation and ongoing oversight of the Coordinated Access and Assessment initiative within the region or assigned area of the province by providing collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or experiencing chronic homelessness and those with multiple barriers in appropriate placements along the housing continuum.
He / she / they provide leadership and advice as a resource for all partners involved in providing services and housing to a vulnerable population in multiple communities within the region / area, with a focus on supportive housing programs.
CANDIDATE PROFILE
The successful candidate will have the following :
EDUCATION & EXPERIENCE :
- Undergraduate degree in Public Administration, Business Administration, Social Work, Community Planning or other relevant discipline, including university level courses in social service delivery, business / partnership development and community relations
- Considerable experience at the community level in building relationships and providing leadership to partners and stakeholders in housing the homeless or other diverse populations with complex social, health care and / or behavioural issues.
Considerable experience in leading the implementation of housing related programs, identifying training needs and providing oversight to regional and stakeholder resources supporting program operation / delivery.
Or an equivalent combination of education, training and experience acceptable to the Employer.
KNOWLEDGE, SKILLS AND ABILITIES :
- Considerable knowledge of the different types of mental health and / or addiction housing models
- Sound knowledge of BC Housing’s programs and services relating to homelessness
- Sound knowledge of current social issues including homelessness, mental illness and drug addiction, domestic violence, child protection and ageing
- Sound knowledge and awareness of Housing First principles
- Sound knowledge of government and non-profit agencies in the communities served, and the role of community health resources and other social services
- Effective negotiation, conflict resolution, problem solving and consensus building skills
- Effective planning, organizational and time management skills
- Effective leadership, communication and interpersonal skills
- Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups, and government agencies and provide leadership in the resolution of issues
- Ability to effectively learn and provide training on related assessment tools and program policies
- Ability to effectively present program information, deliver training and provide consultation services and crisis intervention
- Ability to independently plan, organize, and adapt to a changing workload
- Ability to lead, coach and motivate staff in a team setting.
- Proficient in the use of computer applications and software including MS Office (Word, Excel, PowerPoint)
- Ability to travel and work periodic evenings. For positions outside of the Lower Mainland, extensive travel required.
- Valid BC Driver’s License.
- A criminal record check is required.