Coordinator, Housekeeping Services

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site.

Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and control imperatives for housekeeping services.

Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as required.

Responsibilities Administers housekeeping service staff within designated site by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, taking corrective action when necessary up to and including dismissal.

Participates in the development of evaluation criteria for newly developed and / or on-going housekeeping services. Provides input into organizational structures to ensure the operational needs of designated site are reflected.

Provides input into the development and implementation of Housekeeping Services policies and procedures. Coordinates the implementation of new and / or revised policies and procedures, and monitors compliance.

Participates in the planning and management of operating budget for assigned area. Ensures efficient utilization of financial resources.

Completes variance analyses of the allocated budget and reports significant variances. Makes recommendations for budgetary adjustments.

Promotes sound interdepartmental relationships through effective communication with user departments to maintain and / or improve services, facilitate consensus and resolve issues.

Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services.

Assists in implementing, managing and conducting audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc.

Analyzes audit data with Manager and assists with the development and follow-up actions as required. Interprets and administers collective agreements.

Participates in the investigation of, and response to grievances and routine, confidential employee issues, and participates in Third Party hearings as required.

Ensures staff and department in compliance with all relevant FH policies and procedures (i.e. infection control, health and safety).

Participates on committees and working groups as required. Qualifications Education and Experience Diploma in Business Administration or a related discipline, plus a minimum three recent related experience in a healthcare environment;

or an equivalent combination of education, training and experience. Competencies LEADS Capabilities : Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional / Technical Capabilities : Demonstrated ability to lead, organize and problem solve. Demonstrated ability to communicate effectively, both verbally and in writing.

Demonstrated ability to function effectively in a highly dynamic environment. Demonstrated ability to be effective in an environment subject to continuous change.

Working knowledge of applicable regulations, legislation and collective agreements. Computer literacy with word processing, spreadsheets and database programs.

Physical ability to carry out the duties of the position.