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IT technician level 1-2

Fed IT
Montreal, QC, Canada
Permanent
Full-time

Are you looking for a new professional challenge?

Systems administration no longer holds any secrets for you?

Do you want to join a company that combines high standards, performance and kindness?

So take 5 minutes to read this ad, your future may be at the bottom of this offer!

First of all, let me introduce myself, I am Earvin from the Fed IT recruitment firm in Canada.

My job? Create meaningful professional meetings every day!

Today, I am recruiting for one of my great clients located east of Montreal, a computer technician with 3-5 years of experience.

The position is permanent, on-site mode and with great benefits

Today, I am recruiting for one of my great clients located east of Montreal, a computer technician with 3-5 years of experience.

The position is permanent, on-site mode and with great benefits

  • Provide first and second level support for incidents reported by users related to the office and telephone environment.
  • Process service requests and assist technicians in the management and maintenance of office and telephone environments.
  • Analyze incidents, identify underlying causes and propose appropriate corrective solutions.
  • Train users on new technologies and computer system updates.
  • Recommend fixes and improve existing documentation and procedures.
  • Manage inventory of IT equipment, such as computers, cell phones and tablets.
  • Collaborate with team members as well as the Head of Information Technology to identify opportunities for improvement and propose fixes relating to support, procedures and management of the office environment.
  • Provide support to the network administrator in his responsibilities.
  • Perform any other related tasks, as needed.
  • Degree in computer science or related field.
  • Minimum of three (3) years of relevant experience in office automation and IT support in an IT department.
  • Solid experience with Windows 10 operating system.
  • Expertise in the administration of Office products, including the 365 cloud version.
  • Experience with SCCM and Intune.
  • Good command of Microsoft cloud computing environments (OneDrive, Azure AD, etc.).
  • Knowledge of TCP / IP and DNS networks.
  • Knowledge of Windows Server, an asset.
  • Familiarity with ITIL processes, an asset.
  • Interpersonal communication skills.
  • Good management of priorities.
  • Strong customer orientation.
  • Constant concern for quality.
  • Ability to analyze and solve problems.
  • 1 day ago
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