Description :
The Customer Service / Technical Support Representative interfaces with customers via inbound / outbound calls and / or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client products and / or services.
Qualifications :
- 18 years or older with secondary education
- Talent, passion, and patience to deliver excellence in customer service
- 1 year of customer service work experience (in a Contact Centre environment preferred)
- You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills.
- Able to speak, write and understand English which will be confirmed by an assessment
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