Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager.
In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components : First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area;
and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant : our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.
We hire Operations Managers based on location preference and the business’ current openings.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand / walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
BASIC QUALIFICATIONS
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience
- Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
General Manager, Canadian Operations
General Manager, Canadian Operations. Oversee the ongoing development of effective and efficient systems in support of company operations. Collaborate with colleagues to ensure all Company operations are conducted in a manner that protects the safety of employees. Strong leadership, organizational a...
operations manager - trade, broadcasting and other services
Authorize and organize the establishment of major departments and associated senior staff positions.Co-ordinate the work of regions, divisions or departments.Establish objectives for the organization and formulate or approve policies and programs.Represent the organization, or delegate representativ...
Operations Manager - Fastfrate Group (Edmonton)
The Operations Manager is responsible for ensuring smooth and efficient scheduling functions for the company through maintaining inbound/outbound processes. Supervises the overall operations on the cross dock and offload/load processes, procedures and people. Ensures all workers have the required tr...
operations manager - administrative services
Evaluate the operations of a department providing administrative services. Manage the operations of a department providing a single administrative service. Plan, organize, direct, control and evaluate daily operations. ...
Operations Manager
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. We hire Operations Managers based on location preference and the business’ current openings. Our WW Operations network delivers millions of packages and smiles to Amazon customers every day...
Manager - Dynamics 365 for Finance & Operations
As a Manager for our Microsoft Dynamics 365 for Finance & Operations (D365FO) practice, you combine your business and technical skills to design solutions that are usable, scalable, fit-for-purpose and maintainable. Your years of experience implementing Dynamics AX and D365 in a Manager role through...
Project Manager, Power Operations Engineering
Our Power & Energy Solutions (PES) – Operations Engineering team is looking to add a Project Manager, Power Operations Engineering to the multi-disciplinary team responsible for the proposal, initiation, execution, and completion of Operations & General Plant Maintenance Capital (GPMC) projects for ...
Senior Manager - ServiceNow Security Operations
As a Senior Manager, Security Operations ServiceNow, you will lead business development and project delivery of Cyber Security implementation engagements using ServiceNow’s cyber solutions, to create effective proactive and reactive response and protection strategies for each organization. Proposals...
Operations Manager
The Operations Manager is responsible for working to ensure the smooth functioning of the organization's Calgary operations. This role works closely with the Operations, Planning & Scheduling, Shipping, Maintenance and Engineering teams; as well as with Supervisors and Operators to enhance produ...
Construction Field Operations Manager/Snow Removal Supervisor
The Construction Field Operations manager is responsible for planning, coordinating and directing the daily operations of our growing construction division to efficiently produce the high quality landscapes our clients expect. ...