Why You Should Join Us :
With over 50 partner locations across Canada, Consumer's Optical is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.
Our locations carry Canada's largest selections of designer eyewear. At Consumer's Optical, we believe everyone should have access to the eyewear brands they love at a price they can afford.
Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.
Join our team at Consumer's Optical and help us in creating a remarkable customer experience and finding a frame for every face.
How You'll Benefit :
- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities
The Role :
Our location is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Service Specialist.
The Patient Service Specialist plays a critical role within Consumer's Optical and is crucial to our success by delivering world-class service to our customers.
You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.
This position is a full-time, permanent role working up to 30-40hours per week, Sundays to Saturdays.
What Will You Be Doing?
- Warmly greeting customers as they enter our store
- Communicating with customers in person, by phone, and by email
- Billing the customer, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Upholding excellent customer service standards using your charisma and problem-solving skills
What Do You Bring?
- Passionate about customer experience; a great communicator who can provide exceptional interactions with customers
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office Suite
- Previous retail experience an asset
We appreciate your interest in Solis Optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward.
If there is, we'll follow up with more information.
Solis - Patient Services Specialist
We appreciate your interest in Solis Optics and hope it didn't take too much time to apply. ...
Sr. Patient Services Specialist (20-month contract)
If the submission has been denied, the Senior Patient Services Specialist will discuss this with the physician and resubmit if agreed upon. Liaise with the patient, insurer and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public ...
Work From Home - Sales Representative
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Sales Representative
Are you a passionate and motivated sales representative? Join our team!. In collaboration with the Sales Director and the Branch Manager, you will:. Implement effective sales strategies to maximize the potential of markets and opportunities. Identify and exploit new business opportunities to stimula...
Customer Support Specialist Clone
We are seeking a full-time remote Customer Support Specialist. You will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met promptly and effectively. Escalate complex issues to higher-level support when necessary. Familiarity with SAAS prod...
Technical Analyst - Service Desk
Mindwire Systems is seeking the services of a Technical Analyst/Service Desk (Bilingual) contract position with one of our Valued Clients. The Technical Analyst will have three (3) years experience as a member of the IT service desk team where the major part of a typical workday was resolving incide...
Support Specialist
The Support Specialist is responsible for providing non-technical support to customers and assisting the SCRIVA team with the onboarding of clients to the report writing platform SCRIVA. The Support Specialist has exceptional communication and organizational skills, knowledge of SAAS-based systems, ...
Sales Representative
Our sales leaders known as “Publishers” do more than sell advertising. Although no specific industry experience is necessary, Publishers often have backgrounds in sales, marketing or business ownership. If you've never worked in sales before, we specialize in getting you going and supporting you the...
Customer Service And Sales Support Representative
We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team! As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to...