Program Manager 6496-15

HM Note : This hybrid role is three (3) days in office and starts April 1, 2024. Travel is required for this role as the resource will be required to travel to multiple dispatch centres / CACCs across the province to provide project support and coordinate / remediate the telephony training in order to implement the new PSRN solution.

Description :

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Develop project plans, work packages, obtain approvals
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Create and manage the assigned work package within the overall project plan, including all components, documents and reports.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Manage expectations of senior executives and other stakeholders
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Participate in steering committee and stakeholder forums
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide project, and / or portfolio reporting to multi-stakeholders at senior executive levels.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Manage stakeholders’ interests and expectations throughout the life cycle of the project
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proactively identify risks and issues pertaining to the assigned work package, report them to the overall Project Champions and the Portfolio Team.

and nbsp;Identify and mitigate strategies and responses to the issues and risks.

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Work with vendors to successfully negotiate and deliver mutually beneficial multi-year contracts for ongoing warranty, maintenance and support of the technology such as the Computer Aided Dispatch application
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ensure the development and delivery of business cases where applicable (ie management board submissions) to seek approval for long term support and amp;
• maintenance contracts with Ministry vendors. and nbsp;
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Work with Ministry (or assigned) Legal and Procurement entities within the OPS to ensure Ministry processes are adhered to, and Ministry interests are incorporated while establishing the contract.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Coordinate project plans with Public Safety Operations
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ensure project implementation plans have no adverse impact to public safety operations.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Financial management of project
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ensure a high level of fiscal control and accountability for project budget.

Forecast changes to the budget and communicates planned vs. actual budget as the project progresses

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Manage multiple concurrent projects to Public Sector I and amp;IT Standards
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Vendor Management
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Creating detailed business analysis documents
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Outlining problems, opportunities, and solutions for a business
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Develop, manage and execute project charters, integrated project plans, schedules and communication plans, including obtaining approvals
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Budgeting and forecasting
• Issue and Risk Management and Mitigation and nbsp; and nbsp;

Skills

Experience and Skill Set Requirements

Project Management and Coordination Skills : 30%

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;10+ years of experience with Program / Project Management
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Working knowledge of industry standard such as Project Management Institute (PMI)
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated management experience in Project Management methodologies, producing documentation, collaterals, and artefacts
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with project and software development lifecycle (SDLC).
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated IT project management experience managing all phases (concept, definition, planning, implementation, and closeout) of large scale, complex IT projects.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, forecasts and reconciliation / confirmation of actuals.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with Enterprise Content Management
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience leading the gathering and developing the requirements for project charters, and integrated project plans
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated leadership experience identifying and evaluating specific issues or risks, providing options analysis and recommending action plans to mitigate the risks
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with project management tools : MS Project, Clarity / Planview or equivalents for standard status reporting
• and nbsp;

Technical Skills : 35%

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with Public Safety Answering Point Telecommunication equipment systems such as Communication Console System (CCS), Trunked Radio System and Conventional Communication Solution, and its backup solutions
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with planning and implementing voice communication services and replacing voice communication systems in Public Safety environment
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with implementing and replacing voice logging system and nbsp;
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with back end technology of radio and paging systems
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience leading a project from market scanning, procurement, planning, implementation to completion.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with PSRN project

Analytic and Communication Skills : 20%

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience working with a large project team
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience preparing and distributing project updates, progress reports to project stakeholder while managing expectations pertaining to scope and timeline constraints
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments / deliverables;

including clarifying roles and responsibilities

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience communicating across many functional areas to actively engage project stakeholders and manage client expectations with diverse interests, technical and non- technical backgrounds using the appropriate level of political acuity and messaging for the audience.
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Written communication skills to prepare authoritative recommendations, proposals and reports;

such as Briefing Notes and executive presentations

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;A team player with a track record for meeting deadlines
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong discipline in resolving resourcing and inter-personal conflicts, ensures knowledge is shared among team members to achieve project objectives Demonstrated experience leading presentations for senior management, stakeholders and teams
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience to act independently and make decisions that achieve optimal results with minimal supervision
• and nbsp;

Industry Experience : 15%

• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with the land ambulance sector and its stakeholder would be an asset
• and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience managing projects related to 24x7 critical environments and operations

Must haves :

• 10+ years of experience with Program / Project Management.
• Demonstrated management experience in Project Management methodologies, producing documentation, collaterals, and artefacts
• Demonstrated experience with project and software development lifecycle (SDLC).
• Demonstrated experience with Public Safety Answering Point Telecommunication equipment systems such as Communication Console System (CCS), Trunked Radio System and Conventional Communication Solution, and its backup solutions.
• Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments / deliverables;

including clarifying roles and responsibilities. Experience managing projects related to 24x7 critical environments and operations.

• preferably PSRN project experience and nbsp;
30+ days ago