Quality Assurance Manager - HYBRID

Elevate your career in quality assurance with our Edmonton government client! We're seeking a dynamic IT Quality Assurance Manager to champion excellence across critical applications from dispatch and records to intelligence and HR systems.

In this role, you'll be hands-on with innovative testing strategies, both automated and manual, using Azure DevOps and Excel to drive quality and precision.

You'll lead testing efforts, troubleshoot roadblocks, and ensure seamless user experiences, all while working closely with a collaborative, mission-focused team.

If you're self-directed, communicative, and ready to make an impact within a respected public service organization, we invite you to apply and be a part of something meaningful.

Advantages

• Contribute directly to the quality of essential applications that support public safety and community services.
• Work alongside passionate team members dedicated to excellence and innovation in public service.
• Gain exposure to diverse, mission-critical systems and refine your skills in both manual and automated testing.
• Take the lead in testing processes, mentoring others, and influencing QA practices across the organization.
• Enjoy a rewarding hourly rate with opportunities for progression and on-site work that fosters team camaraderie.

Responsibilities

• Manage and lead teams of testers.
• Communicate testing progress, roadblocks and solutions.
• Coordinate, monitor, and execute test scripts (automated and manual) as needed.
• Collect, collate, and report test results. Work with team leads, project managers, and technical staff as needed to identify the actions required to resolve issues identified during quality assurance and testing processes.
• Create and maintain IT quality assurance plans, quality control plans, and associated guidelines, processes, and tools.
• Create test cases, test scenarios, and test scripts, mapping them to business requirements.
• Coordinate, monitor, and support User Acceptance Testing (UAT) processes.

Qualifications

• 5+ years of experience as a Quality Assurance Lead / Manager with an enterprise level organization
• Intermediate to expert experience with Azure Dev Ops, particularly with the Testing Module, creating queries and dashboard contents.
• Intermediate to expert experience with Microsoft Excel.
• Strong verbal and written communication skills, ability to understand, identify and communicate needs for the project and project team members to potentially large groups of internal and external stakeholders.
• Self-directed with the ability to move back and forth between tasks without direction, able to prioritize and reprioritize work.
• Innovative with the ability to develop new processes and practices in response to changing needs and requirements on the project and for the project team.

Summary

If you're a quality assurance professional eager to make a difference within an impactful organization, then please apply directly to this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

We look forward to supporting you in your job search!

Good luck!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.