Senior Product Manager

Description

Reporting to the AVP, Open Banking, the Senior Product Manager, Open Banking will be accountable for supporting the delivery of products in support of the US Opening Banking 1033 Regulation.

You will work closely with stakeholders in the United States both internal and external to TD to act as the 'voice' of Open Banking.

This is a dynamic role and TD is seeking an experienced product manager who has worked within large programs with robust governance and has defined, tested and delivered a 3rd party solution within tight timelines, managing stakeholders at all levels.

As a Senior Product Manager, you are naturally curious and thrive in a fast-paced environment. You are passionate about launching new products, excited about working on innovative solutions and have a proven track record of success.

You will interface with a variety of stakeholders and work on a highly visible mandate with enterprise wide impact. The successful candidate’s accountabilities and responsibilities will include :

Being Responsible for formulating strategy, policy and overall direction of the identified product

Solving a unique and ambiguous problem for the bank that will have broad impact (new product, new segment); this will also include overseeing standards, controls and operating methods that have significant financial and operational impact on the bank

Develop and maintain a robust understanding of the regulatory requirements, market, and industry to deliver products

Develop and implement products / policies and procedures in such a way that it enhances the end to end user experience while achieving business objectives

Oversee and ensure the clear and effective delivery of products and services

Act as Subject Matter Expert for product-related inquiries

Lead and facilitate problem solving sessions with partners and vendors

Design end to end process for development, implementation, use, reporting and feedback on developed products and segments

Participate in the day to day management of the product(s), identifying and implementing product features and enhancements, providing business case support of recommendations and assisting in the strategic development of new initiatives

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest

Provide thought leadership and / or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit

Define end to end day 2 operations including but not limited to incident management, potential fraud, privacy and security risks processes

Socialize and align on project milestones, blockers, dependencies etc. by working closely with internal and external partners.

Job Requirements

The ideal candidate would have experience delivering new products, managing vendor relationships and operationalizing processes to ensure the successful ongoing management of the product :

Key requirements include :

Entrepreneurial and Critical Thinking - Your naturally curious and can bring external thinking and ideas to identify opportunities.

You have the ability to strategize by identifying problem statements and articulating potential solutions, recommendations and a path forward backed by clear rationale.

Technology fluency and Delivery skills Proven track record of understanding emerging technology trends or disruptions and delivering or managing complex technology platform or application development programs, products or projects.

Industry Knowledge - Has diverse interests and knowledge across various businesses within financial services and ability to dive deep and create a succinct point of view on a chosen topic.

Communication - You’re a natural story teller with strong verbal and written communication skills; experienced in engaging and influencing senior executives.

Interpersonal skills Track record of building strong relationships with internal and external stakeholders.

You are Recognized as a strategic thinker with significant in-depth and / or breadth of expertise in a complex field and knowledge of broader related areas, preferably open banking and open finance

Generally accountable for a significant product management area that typically has enterprise wide impact or accountability

Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels

Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work

Solve unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field

Experience in Open Banking, Open Finance, Payments or related fields strongly preferred

Additional Requirements :

10+ years relevant experience

Previous Product experience required

Experience in leading strategy strongly recommended

Accountable for major functional areas with mass or niche products / segment suite and high levels of complexity and attributes

Accountable for a significant product management area that typically has enterprise wide impact or accountability

Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels

Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work

May lead on product programs and projects on behalf of the business

Ability to establish goals and objectives that support the strategic plan

Skill in mentoring, coaching and performance management

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.

to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only) :

Sans Objet