Benefits Consultant (On-Site)

Job Description

Trusted by our clients, we are committed to providing Progressive solutions that help build a better future. We’re always focused on putting our clients’ needs first, managing risk and helping them successfully manage their assets.

Dobson & Toncic, a People Corporation company, has a proven track record for in-depth expertise, innovation and customer service over the past two decades providing Employee Benefits Wealth Management and Personal Insurance solutions in Ontario since 1994.

We are adding a Benefits Consultant to our growing team in Oakville to continue to drive our rapid growth and provide exceptional support to our clients.

This role is fully on site.

As a Benefits Consultant , you will support business growth and client retention through your knowledge of group benefits solutions and your ability to build strong client relationships.

The role will focus primarily on managing a block of clients but will also have some business development responsibility supporting the consulting team in the region.

The successful candidate will have an opportunity to learn and grow progressively into a senior consultant role focused increasingly on business development.

The ideal candidate should be committed to providing a positive customer service and excited to be a part of growing and dynamic team.

The Benefits Consultant will :

• Lead and manage the overall relationship of a block of clients including strategic consulting advice, service delivery, financial management, plan design, pricing strategies, analyzes trends, negotiate renewals, and benchmarking
• Develop and implement strategies and activities to support client retention
• Maintain positive relations with clients and client decision makers
• Manage client expectations and effectively deal with concerns or issues
• Identify the client’s Group Insurance risks and recommend appropriate plan design and cost mitigation strategies
• Develop annual client plans to ensure clients are receiving value added service and that the work being produced aligns with client goals and objectives
• Accountable for revenue / profitability for client accounts and projects
• Identify creative opportunities for growth within client block through multi-product selling and providing enhanced value through unique solution generation.
• Active participation in prospecting for and securing new clients from leads generated through competitive bid sites, targeted proactive networking and referrals
• Manage clients from expected growth from sales team
• Continuing education to maintain a high level of knowledge of employee benefit legislation, administrative issues, plan rules, claim management and client specific procedures
• Participate in industry conferences, seminars, etc. in order to promote services and keep abreast of industry trends and activities
• Represent People Corporation in the market and be a successful brand ambassador.
• Maintain an expert knowledge of the complete line of People Corporation products and services.
• Foster and develop positive supplier relations to enable strong partnerships for clients
• Build and maintain strong relationships with colleagues, shared services, practice areas, etc. across the organization.

To be successful as a Benefits Consultant, you will need :

• 5+ years progressive experience in Group Benefits in a client facing or consulting capacity providing strategic and innovative solutions to clients' complex benefits challenges
• Deep expertise and understanding of the Group Benefits industry including funding and underwriting arrangements
• Advanced analytical and mathematical skills, strategic planning, communication, and listening skills
• Excellent organizational skills and the ability to multi-task and prioritize in a fast-paced environment
• A positive attitude and strong team player who works well with internal and external stakeholders
• A solution and results oriented individual who demonstrates excellent problem solving skills
• Ability to meet deadlines and provide deliverables as identified in a timely manner
• Proficiency and comfort working with multi-channel technology
• Completion of or the ability to complete the Life License Qualification Program (within 180 days of joining)
• Availability to travel on an as needed basis
• Valid Driver’s License and access to a Vehicle
• Group Benefits Associate (GBA) or Certified Employee Benefits Specialist (CEBS) designation or currently working towards it is an asset

What’s in it for you :

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Competitive compensation

We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.