Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register / Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma / G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor / Managerial Experience- No supervisory / management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability / Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer
Hollister - Key Lead, Fairview
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. The Key Lead is responsible for ensuring all customers receive quality in-store experience. ...
Hollister - Key Lead, Toronto Eaton Centre
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. The Key Lead is responsible for ensuring all customers receive quality in-store experience. ...
Hollister - Key Lead, Markville
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. The Key Lead is responsible for ensuring all customers receive quality in-store experience. ...
Retail Sales Associate
Our associates receive 50% off Talbots and select Haven Well Within brand items. Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards. Note: This position description is intended to describe the general nature of w...
AE - Brand Ambassador (Sales Associate)
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. ...
Part-time Sales Associate
Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals. ...
Sales Associate
Our Sales Associates are outgoing and approachable team members who. As a Sales Associate, you can expect to:. Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals. Posting Category/Function: Retail (In Store / Hourly) & S...
Part Time - Motorclothes Sales Associate
MotorClothes Sales Associate . Have experience in retail sales, with clothing and/or general merchandise. Sell general merchandise, including clothing and accessories as promoted and advertised, striving to exceed sales performance expectations. Previous retail experience with general merchandise sa...
Part Time Sales Associate - Vaughan
The Part-Time Sales Associate will be the ultimate Pandora Fan. Our Part-Time Sales Associates shine by: . Your passion for the brand will shine through and will be responsible for delivering a world-class customer experience, surpassing sales goals, and continually finding innovative ways to engage...
H&M Sales Associate
At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Asso...