A typical day would involve :
- Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.
- Identifying and assessing member / prospect needs to provide appropriate products, services and referrals.
- Applying branch service standards, policies, procedures and controls to meet compliance requirements and mitigate risk.
- Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.
You are :
- A problem solver You have an analytical mind and can multi-task to come up with solutions
- Tech-savvy People often say you’re a quick learner and great with technology & systems
- A great communicator You find it easy to get to know others and have great conversations
- Ready for a challenge You have a positive attitude and are able to work in a fast-paced changing environment
You Have :
- A High School Diploma At a minimum, you have graduated high school and / or equivalent
- Customer Service Experience At least 1 year of working experience interacting with people and businesses in a professional capacity
Bonus Points :
Post-secondary coursework
Pay Rate : As this is a union role, the salary will be as per the collective agreement salary grid starting at $23.97 (Grp 2 Step 1)
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