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Position Overview :
Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely.
Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
Coordinates and accomplishes defined service operations and / or resolves product issues for customers equipment.
Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
Adheres to defined processes and applicable regulations.
Relocation may be offered for this role should it be necessary.
Responsibilities :
Service and maintenance of wind turbines
Troubleshoot errors on wind turbine
Escalate technical issues to supporting engineering functions
Although this position will have a home wind farm site, it will at times require supporting other sites across Canada, as needed
Provide excellent service to our customers
Participate in the development of new improved field procedures and best practices
The working environment entails working inside the wind turbine enclosure at an elevated height of 300 feet
Ability to think clearly and maintain composure during stressful and or hazardous situations is a critical ability to working in confined spaces
Extensive training and testing will be provided covering safety and technical job requirements
Physical requirements of the job include but not limited to : Ladder climbing minimum 250 steps, up stair climbing, standing for long periods, walking, lifting, bending, twisting, work above shoulders, pushing, pulling, exposure to vibration, chemicals, confined spaces and extreme weather conditions
Able to expand technical ability
Capable of efficiently taking on additional roles and responsibilities at an operating wind farm
Required Knowledge / Skills, Education, and Experience
Driving is an essential function of the job and applicants must have a valid driver’s license at the time of application with an acceptable driving record.
Employees must maintain a valid license and acceptable driving record and may be subject to periodic driver’s abstract checks
Minimum three years Wind Experience with a Bachelor's Degree or 3+ plus years Wind experience with an Associates or Trade School Degree / Certification.
Must be eligible to hold a valid Passport
Physically and mentally able to work suspended from heights and in confined spaces
Flexible travel schedule
High school diploma or equivalent
Be self-motivated, able to think quickly and address issues as they arise
Demonstrated ability to work safely and effectively in a team environment
Excellent customer service skills and communication skills are required
Strong ability to organize and plan daily / weekly work with a high level of quality orientation
Good computer skills, is competent in the use of Microsoft platforms like Outlook and Excel
Must meet body weight restrictions of 265 pounds or less as required by the safety regulations
Must pass a physical administered by a medical practitioner to ensure ability to safely perform the job functions and meet the physical demands of the position
Must pass pre-hire background screening
Qualified applicants must be legally authorized for employment in the Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the Canada.
Associate
Preferred Knowledge / Skills, Education, and Experience
Minimum of 6 months experience in a mechanical, electrical or industrial field
Certification from a Renewable Energy or Wind Technical Program
Hands on work experience as a Wind Technician on a Wind Farm
Relevant work experience or demonstrated knowledge e.g. electrical, mechanical, hydraulic, maintenance / troubleshooting in a military, industrial or automotive industry
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Siemens Gamesa Renewable Energy is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Upon request, Siemens Gamesa Renewable Energy will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process.
All qualified applicants will receive consideration for employment.