Shop Supervisor- Northwest

Position Summary :

The SHOP SUPERVISOR is accountable for interfacing with Operations to understand and manage their needs within Shop constraints and for financial and technical performance of the Shops.

The SHOP SUPERVISOR functions effectively like a Service Manager from a dealership servicing and managing internal clients from Operations.

The SHOP SUPERVISOR is responsible for directing and coordinating the safe maintenance of all mobile equipment, coordinating daily activities, planning for annual budgeting, and shop cost management against budget at multiple physical shop locations.

The Shop Supervisor is responsible for safety behavior and performance in the Shops.

Role Purpose :

The purpose of this role is to interface with Operations leaders (Construction, RMC, Aggregates) for repair and maintenance prioritization and scheduling, organizing daily shop activities and priorities, and planning for and rostering mechanic coverage on remote projects and / or job sites to support Operations.

The Shop Supervisor is responsible for continuous development in both shop processes, 6S activities, and mechanic training and career planning.

Key Responsibilities :

This includes, but is not limited to the following :

• Ensure compliance to all company policies, procedures, and safety regulations.
• Maintain shop, tools, and equipment to promote a clean and safe environment.
• Ensure timely and accurate invoice processing, employee time posting, parts orders, and customer follow up.
• Manage day to day operations including staff and schedules to ensure timely repair progression.
• Set up and implement preventative / proactive maintenance program.
• Budget and plan for maintenance activities including staff, parts, schedule, and equipment.
• Manage procurement of parts, inventory, and fuel management through purchase order system (JDE).
• Work as part of leadership team to communicate critical decisions with integrity, quality, urgency, and teamwork.
• Conduct weekly tailgate safety meetings and enforce all safety policies and procedures.
• Interview, select, train, discipline and terminate employees as needed.
• Perform all other duties deemed necessary or assigned.

Job Competencies :

• Safe driving record
• Excellent interpersonal and leadership skills with proven experience leading installation or expansion projects
• Detail oriented with ability to analyze information and make decisions based on data
• Must possess a high level of organization with the ability to multi-task and problem solve complex issues
• Ability to summarize complex issues, in executive format or technical format
• Ability to promote process improvement, develop standards, and manage processes
• Ability to build collaborative relationships internal and external to the company
• Ability to assist in building and tracking budgets and profit & loss statements
• Ability to work independently, display initiative, and be self-motivated
• Strong computer skills, emphasis on Microsoft Office programs and Oracle JDE
• Travel is expected. Estimated 25 to 50% of the time

Requirements :

• Five (5) years’ previous experience in Manufacturing and / or Facility maintenance or Operations role.
• Three (3) years experience in facility or construction project management.
• Microsoft Suite experience, Word, Excel, PowerPoint to prepare reports and review documents
• Oracle JDE experience is an asset
• Positive attitude and strong work ethic
• Bias to action, willingness to take ownership of issues and drive to resolution
• Strong communication skills, bias to direct conversations before texting or email.
• Valid class 5 driver’s license

Transferable Skills :

• Communication Skills
• Analytical Skills
• Interpersonal skills
• Conflict Resolution Skills
• Organisational skills
• Financial Skills

Abilities :

• Demonstrate professionalism
• Results orientated
• Have a sense of urgency to meet deadlines
• Demonstrate initiative
• Multi-task and set priorities effectively
• High energy, a strong work ethic, resilience, and versatility
• Accomplish goals in a team environment
• Attention to detail
• Strive for excellence
• Possess a positive can do attitude
• Flexible and adaptive to change

Working Conditions :

• Ability to travel to various business units and corporate offices as required.
• Overtime as required.
• Use of Personal Protection Equipment if required.
• Must comply with the company’s drug and alcohol testing requirements.
• Manual dexterity required to use computer and peripherals.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.