user support technician

JAI IT SOLUTIONS INC.
Surrey, BC, CA
$33 an hour
Permanent
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

  • Client focus
  • Organized
  • Team player

Experience

  • Experience an asset
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 hours per week
  • 20 hours ago
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