Finance Business Analyst - Level I - Daily

Role : Finance Business Analyst - Level I

Duration : 12 month(s)

Location : Hybrid in Montreal

Description / Comment :

Functional support Analyst for Fund Accounting applications - Candidates with knowledge on finance and fund accounting as well as experience on fund accounting industry.

SME on fund accounting software like (Multifonds FA / WEM) also open to candidates with similar fund accounting and reconciliation Software.

The resources will be in charge of performing L1 / L2 functional support for Fund accounting / NAV Calculating core applications Multifonds FA / WEM and other in house satellite applications.

• 12m contract / / / Shift : Monday to Friday (9am to 6pm or 10 : 30 to 7 : 30 pm)
• Functional support analyst is accountable for daily support and responsible to analyze accounting issues during production phases.
• As required along with functional support and user setup may be performed. The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2) : the role will be to receive, to record, and to understand issues, to fix business logic issues, suggest improvements, route unknown issues to Level 3 vendor support staff, and to then communicate the resolution to the requestor.
• Need to be an expert in fund accounting activity, have a good understanding of NAV cycle, be able to lead analysis figures at accounting level (be able to explain NAV variations), be familiar with classic financial products and derivatives

MAIN RESPONSIBILITIES

• Monitoring and supporting the day-to-day production activities.
• Diagnosing and provide a high level of functional support for accounting applications Multifonds FA / WEM & Calculo.
• Analysis and solving accounting and technical issues during production phases, raise change requests to the vendor, ensure the follow up of issues until the delivery of patch corrections .
• Understand prerequisites for accounting migrations and specific accounting events such as merger, split / change of currency of share classes.
• Contribute to maintain a very stable BAU to deliver NAV on time and match with the deadlines.
• Flexible approach to working hours to meet the demands of the team. Willing to work in different day if required.
• Provide guidance, instruction, direction to their team and help team create and maintain shared team values.
• Testing of new Multifonds functionalities.
• Internal Global Communication between Client IT and development teams.
• Providing an added value to set efficient work around in BAU.
• Avoiding recurring incidents
• Closely follow up monitoring dashboards.
• Ensure excellent communication, reporting and escalation as and when needed.
• Participate in several fund migration activities, testing, internal meetings, and catchup calls with the external service providers.

Fund Accounting Platform :

The process of fund accounting is highly sensitive and is regulated by several industry norms. To work in this process, it requires :

• Expertise in the business and in-depth understanding of the functional process in general. This includes the knowledge of financial instruments, Net Asset Value (NAV) calculation that is the key value for any Mutual funds.
• Must be an expert in fund accounting activity.
• Be familiar with the different existing funds structures on the market, (multiclass funds, poolings, segment master structures, concept of share class hedging...)
• SME-core accounting application Multifonds FA / WEM software (Temenos) to provide a high level of functional support.

KEY SKILLS AND QUALIFICATIONS

• Bachelor's degree in finance / accounting required; advanced degree considered a plus.
• Minimum 4 years financial industry experience.
• Knowledge of ITIL is a plus.
• Experience with Oracle SQL / PL-SQL- ACCESS & EXCEL
• Prior experience creating procedures
• Good written and spoken English
• Must have worked on Collecting Metrics & Analyzing the request / tickets
• Measure and identify areas for improving Quality and overall Delivery
• Able to communicate efficiently
• Good Team Player
• French / English

Domain :

• Knowledge and / or experience of the Investment services industry / Funds Administration will be mandatory.
• Prior business analysis experience in an application support environment.

Soft skills :

• Analytical skills : being familiar with figures of accounting reports and rules, including taxes figures.
• Autonomous : being able to lead investigations to solve issues by mobilizing all resources / departments requested.
• Flexibility : be ready to be involved in late shift.
• Ability to report : Keeps his / her superiors informed about his / her activities and the progress of his / her files in an effective way.

Draws attention to useful information, risks and sensitive points.

• Client focus : Does everything possible to achieve internal or external customer satisfaction by identifying the customer's needs and providing them with the appropriate solution.
12 hours ago