Job Summary
Job Description
This is an opportunity for candidates to express their interest in current and future positions for the region of Laval
What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships.
If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager / Banking Advisor.
What will you do?
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
Drive and self-motivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours
Eagerness to learn and determination to succeed
This role requires fluency in both French and English in order to serve RBC's French and English-speaking customers in this market
Nice-to-have
Track record in building rapport and maintaining client relationships within the financial, service or retail industry
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Advisor, Client Relations
A career as an Insurance Advisor in the National Bank Insurance team at National Bank means acting as a customer service specialist for our numerous National Bank clients. Through your customer service skills, experience in personal insurance, and knowledge of insurance products, you will have a pos...
Client Advisor, Full-Time - Montréal Ritz
As a Tiffany Client Advisor you will:. Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary. Develop client relationships and exceed commercial targets through the love of buildi...
Client Advisor
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions. Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysi...
Senior Advisor, Client Experience - Experience Design
We are a forward-thinking team dedicated to transforming our clients' financial and non-financial journeys through remarkable experiences and value-added services. The Client Experience team is looking for an. Experience Design Senior Advisor. Experience Design Senior Advisor. ...
Client Strategic Advisor (IT)
Is responsible for responding to client communications within the Client Strategic Advisor (IT) scope, or to connect the client with a more appropriate resource for those needs in a timely manner, or advising a client of an expected timeline or future meeting where they will address the client’s nee...
Client Advisor, Tiffany Contact Centre, Montréal Ritz
The Contact Centre Client Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client’s personal needs and addressing them through elevated and authentic communication. Client Advisor, Contact Center. As a Tiffany Client A...
Conseiller.ère fidélité client|Client Loyalty Advisor
Optimiser la fidélisation des clients, en mettant l'accent sur la satisfaction globale des clients, l'amélioration continue et l’automatisation de l'expérience client, conformément aux besoins des équipes Ventes et Expérience client. Assurer une veille continue des commentaires des clients pour sout...
Client Advisor, Tiffany Contact Centre, Montréal Ritz
The Contact Centre Client Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client’s personal needs and addressing them through elevated and authentic communication. Client Advisor, Contact Center. As a Tiffany Client A...
Client Advisor - Toronto, ON - Yorkdale
Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business. As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sa...
Client Advisor, Bloor Street West
As a Client Advisor at BVLGARI, you will be instrumental in delivering a bespoke client experience that reflects the sophistication and values of our brand. Italian designer known for its luxury jewels and watches, seeks a client advisor. Your role will involve enhancing client relationships, achiev...