Server Assistant - Aera

Company Description

Located on the 38th floor of The Well, this soon-to-be-named upscale flagship restaurant will feature a cocktail bar, sushi counter, and luxuriously appointed dining room and rooftop terrace overlooking the city.

Paying homage to 21st century American cooking, the menu will highlight a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food.

With the goal of giving each and every guest a truly memorable dining experience, our team is passionate about providing polished, attentive, and intuitive hospitality at every turn.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear / clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT / PT for AM & PM and weekend / holidays

Qualifications

• Prior proven experience in a similar position for at least 6 months
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Full availability

Additional Information