It's fun to work in a company where people truly BELIEVE in what they're doing!
Client Experience Leader - Retail
HARRY ROSEN - BLOOR Street, Toronto, ON
Full-Time Permanent (37.5 hours / per week)
Toronto, ON
Your Style, Your Career
Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.
We are committed to developing retail leaders who love retail, inspire others, readily embrace change and technology, and have the passion and ability to inspire others.
As a Client Experience Leader, you’ll be responsible for building and developing a team that recognizes their key role in delivering a superior service experience to our discerning clientele.
The successful candidate will Champion the Customer Experience :
- 2 years+ of retail experience with leadership capacity in managing a store / department
- A focus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience)
- Demonstrated interest and ability to develop others (with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements)
- Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure.
Experience in the retail industry is preferred.
- Strong business acumen in luxury retail and a keen understanding of how to execute business plans and company initiatives, individually and through one’s team
- A welcoming and inclusive mindset, and a passion for emulating and upholding our core values
What are the perks of the job?
- Opportunities to additionally earn monthly and annual Team bonuses
- Best in industry discounts and special purchase opportunities
- A comprehensive flexible benefits package
- Pension and Group RRSP Programs that grow with you
- A modern, digitally advanced workplace
- A coach committed to supporting the achievement of your personal career goals
- A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
- An employer that values internal growth and promotion and is committed to succession planning for your future
We thank you for your interest in this opportunity.
Sales Manager - Luxury Retail
We are committed to developing retail leaders who love retail, inspire others, readily embrace change and technology, and have the passion and ability to inspire others. Strong business acumen in luxury retail and a keen understanding of how to execute business plans and company initiatives, individ...
Field Sales Manager - Brampton/Mississauga
Discuss with your Manager prior to applying for the position and have your manager’s approval. With the continued growth of our client Bell Canada and as one of their preferred partners OSL, a Bell Authorized Agent, is recruiting for a Neighbourhood Field Manager. OSL is a people-first, award-winnin...
Client Advisor - Luxury Retail Sales, Full Time
A minimum of 2 years of sales related customer service experience preferably in a retail or luxury environment (individuals with strong client development skills that are interested in entering luxury retail are encouraged to apply!). We are committed to developing retail professionals who love reta...
Assistant Retail Manager - Sales
Proven track record of achieving and exceeding sales goals. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. ...
Regional Sales Manager, Retail Distribution - BMO Global Asset Management
The Regional Sales Manager is the ground-level sales support for Retail Investments in the Retail Channel and is accountable for ongoing sales effectiveness of Retail Investment products in the assigned region. Under the direction of the Regional Sales Leader, the Regional Sales Manager role is resp...
Pre-Sales Solution Manager
Performs sales activities with the field-based Regional Sales Manager/Business Development Manager. The Pre-Sales Solution Manager builds trusted advisor relationship with customers, helps Sales team to close major opportunities. The Pre-Sales Solution Manager is involved in planning, supporting and...
Work From Home - Sales Representative
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and...
Temporary National Account Manager
The National Account Manager (NAM) will be responsible for handling an existing portfolio of accounts, while at the same time growing TWSC’s market presence across various channels. TWSC (Ryde) has an exciting opportunity for a Temporary National Account Manager based in Toronto / Remote - 1 year co...
Accounting and Administrative Assistant
Other administrative and accounting duties assigned. ...
SEO Specialist / Technical Account Manager
This role will be directly accountable for the Search Engine Optimization for mid to high-end clients, and at times working directly with C-level executives of such clients. ...