At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values : Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki ( Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community.
Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills.
For more information, visit ourchildrensmedicine.ca
At CIBC, we're building a relationship-driven bank for the modern world, empowering talented professionals to make a meaningful impact.
We value your strengths and ambitions, ensuring you have what you need to succeed and feel truly appreciated.
To learn more about CIBC, please visit CIBC.com
Are you a First Nations, Metis, or Inuit professional who has excellent client service skills?
We're looking for you to join our team as a Contact Center Representative in select locations across Turtle Island (Canada).
As a Contact Center Representative at one of our Contact Centres, you'll be the first point of contact for clients, addressing their banking needs.
In this fast-paced role, you'll resolve issues, build relationships, and match clients with the right products to support their financial success.
CIBC is transitioning to an Agent @ Home model, for this role you may be required to work from home at some point in this process.
The expectation and details will be confirmed if you move through the recruitment process. Even though this role may be a remote position - the expectation is that you must be able to attend your primary CIBC location within two hours upon request (e.
g. technology / service outages, Business Contingency Planning, team meetings, celebration, events, etc.)
At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.
Agent @ Home Program Requirements
- Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
- Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps
If you're unsure about being on the front lines of client service, we’ve got you covered with a comprehensive, paid training program.
Over approximately 12 weeks, you'll gain the skills and knowledge needed to provide top-tier service to CIBC clients through a mix of in-class learning and hands-on experience, typically running Monday to Friday.
We’re here to support you every step of the way.
Who You Are
- You put our clients first . You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners.
You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You engage with your heart and mind. You care about people and you understand different perspectives. You listen and learn from the experience of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need to Know
We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.
- You need to be legally eligible to work in Canada at any of the following locations : Regina SK, Vancouver BC, Toronto ON, Halifax NS and, where applicable, must have a valid work or study permit
- Some roles may have be virtual work from home opportunities
- This is a regular full-time role that requires flexibility which may include evenings and weekends
- Potential roles will be in Telephone Banking, Fraud, Collections, and Mortgages
- Only those short listed will be contacted for an initial assessment
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
If you need accommodation, please contact [email protected]
Self-Identify as First Nations, Metis, or Inuit
- Strong oral / written communication skills
- Client Engagement : Help clients manage accounts, build connections, and refer them to the right CIBC contacts
- Problem Solving : Listen, empathize, and resolve client issues, seeking help when needed
- Product Knowledge : Know CIBC products and offer solutions to support clients' financial goals
First Nations/Metis/Inuit Candidates - Senior Relationships Manager (Indigenous Markets)
Self-Identify as First Nations, Metis, or Inuit * Strong oral/written communication skills * Strong industry and business knowledge related to commercial banking * Experience working with Indigenous peoples and/or communities is an asset * Strong leadership and teamwork abilities * Eager to build re...
First Nations/Métis/Inuit Candidates – Analyst, Underwriting Documentation
For more information on our talent programs for Indigenous peoples, please contact our Inclusion Team to learn more about why you belong at CIBC. At CIBC, we are on a mission to build the relationship-focused bank of the future and we are looking for First Nations, Métis and Inuit job-seekers to joi...
First Nations/Metis/Inuit Candidates - Audit Manager, Operations Audit
Indigenous Peoples include First Nations, Métis and Inuit people. Self-Identify as First Nations, Metis, or Inuit * Strong oral/written communication skills * Proficient at applying risk-based auditing standards, practices, techniques, processes and methodologies to performance and review of audits ...
First Nations/Metis/Inuit Candidates - Hybrid Senior Associate, M&A Transaction Services
Self-Identify as First Nations, Metis, or Inuit * Strong oral/written communication skills * Completed undergraduate degree with outstanding academic credentials and completion or near completion of a CPA or other accounting designation * Minimum of 2 years of relevant work experience * Experience w...
First Nations/Metis/Inuit Candidates - Campus Recruitment
Are you a First Nations, Metis, or Inuit post-secondary student looking for internship, co-op, or new graduate opportunities?. At CIBC, we're building a relationship-focused bank for the future, and we're actively seeking First Nations, Métis, and Inuit students and recent graduates for co-op, inter...
First Nations/Metis/Inuit, Financial Advisor, Retail Sales - BC & Yukon Region
Indigenous peoples include status, non-status First Nation, Métis and Inuit people. The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies. We thank all applicants for their interest in a career at Scotiaba...
First Nations/Metis/Inuit - Financial Planner, Investment Specialist - North & West Vancouver
The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit and Métis Scotiabankers and their allies when joining our Indigenous Employee Resource Group. We thank all applicants for their interest in a career at Scotiabank; however, only those candidate...
First Nations / Inuit / Métis - Senior Analyst, Data & Analytics
Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. We invite all experienced and aspiring First Nations / Inuit / Métis ...
First Nations / Inuit / Métis – Manager - Data analytics
Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. We invite all experienced and aspiring First Nations / Inuit / Métis ...
Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience,...