I'm assisting one of our customers, a well-known Quebec transportation company, in its search for a dispatcher.The position is full-time, for 40 hours, nights and weekends.
- Reporting to the Operations Supervisor, your responsibilities are : -Enter all freelances and orders into the computer system;
- Manage dispatch emails and calls;-Assist dispatchers in entering assigned trips into the dispatch softwareAssists dispatchers in entering assigned trips or changes to previously assigned trips;
- Respond to customer inquiries, send reports to customers as required;-Receive travel documents from drivers, perform summary review if all required documents and information are present;
- Review and correct drivers' computerized reports, ensuring that everything is correct and clear for the return audit;-In the event of an incident, a supervisor is available at all times to take charge of the situation.
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