Senior Business Analyst - Technical, ITIL On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst - Technical, ITIL.
Senior Business Analyst - Technical, ITIL- Job Description
- The Senior Analyst provides all aspects of operational and technical support for Global banking Markets
- The Senior Analyst, Special Processing Support Services will provide full system life cycle management (analysis, technical requirements, design, testing and implementation) and support of the banks Corporate Lending System
- Strong communication skills, both spoken and written
- Understanding of Data Centre operational processes, and procedures within an ITIL framework
- Understanding of financial payment products and services (including technical aspects and business logic / processing) is an asset
- Have a working knowledge of relational and embedded database technologies (SQL server, Microsoft Access)
- Visual Basic and scripting languages - Bash, PowerShell, etc.
- Desk-side support experience
- Monitor the environment daily for errors / performance
- Develop and maintain IT standards and service levels related to infrastructure including backups, disaster recovery, device configuration and management, patch management, cyber-incident management, etc.
- Research and implement new solutions related to business applications, networking and cybersecurity
Senior Business Analyst - Technical, ITIL- Mandatory Skills
- Overall, 8-10 years' experience as Business analyst
- Understanding of Data Centre operational processes, procedures within an ITIL framework
- Some understanding of financial payment products (Corporate lending knowledge) and services (including technical aspects and business logic / processing)
- Understanding of software development life cycle (DevOps)
- Experience in handling 2-3 projects as BA from req gathering and end to end testing
- Strong communication skills, both spoken and written
- Excellent interpersonal skill to continuously keep up to date with product and technology enhancements by leveraging both internal and external contacts
- High degree of organizational and prioritization skills based on business and client impact
- Bachelor's degree related field required
Senior Business Analyst - Technical, ITIL- Preferred Skills
- FMS (finance management system) model experience
- MS projects experience
- Experience in simple to complex SQL queries
- Corporate lending knowledge
Senior Business Analyst - Technical, ITIL- Assignment Start Date ASAP 4 months to start Senior Business Analyst - Technical, ITIL- Assignment Location Toronto, ON Work Hybrid
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