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Lead Field Service Technician

Honeywell
Ottawa, Ontario, Canada
Full-time

Responsibilities

  • Working with sub-contractor and the customer to ensure seamless installation and commissioning of Honeywell Security and HVAC Systems.
  • Troubleshoot and solve system and process related problems.
  • Perform sensor verification and calibration.
  • Publish commissioning reports for customers including Results Reports, Correction Action Reports.
  • Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication.
  • Escalation of any potential issues / delays related to scope / timeline and budget
  • Ability to travel within Ontario (up to 20%)

YOU MUST HAVE

  • Post secondary diploma in a technical field
  • 3+ years electrical / security / instrumentation / HVAC controls experience
  • Full class G drivers license
  • 1 + years of hands of experience with control systems and programmable controllers (PLC)
  • Ability to acquire Secret (Level II) Federal Government clearances

WE VALUE

  • Previous Commissioning or Construction experience
  • Ability to work safely within the Honeywell / Customer HSE requirements.
  • 5 years of experience maintaining Security systems or Building Automation systems
  • Be able to work effectively both individually and with a group without need of direct supervision
  • Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems
  • Design / Engineer solutions to prevent reoccurring problems as knowledge is acquired
  • Capable of writing, reviewing, and / or editing various types of technical reports
  • Able to conduct formal meetings with customer management personnel
  • Previous customer service experience
  • 1+ year of experience using Basic Windows and Microsoft Office experience

ABOUT HONEYWELL

THE BUSINESS UNIT

23 days ago
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