Position Overview
Reporting to the Men’s Services Leadership Team, Residential Care Workers provide client and facility support. These positions require a commitment to a client-centred philosophy and approach to the development and support of Winnipeg Regional Health Authority (WRHA) programs and client services.
The Residential Care Worker will demonstrate the following
- Ability to communicate respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
- Demonstrate a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
- Commitment to fostering a safe, healthy and nurturing environment for clients.
- Exhibit the ability to respond to client requests in a responsible, timely and flexible manner.
- Demonstrate the ability to consider the needs of clients, other staff persons and the organization when making decisions within the role.
- Demonstrate enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
- Recognize the importance of regular individual and team supervision meetings.
- Demonstrate active listening abilities, is coachable and responds positively to supervision.
- Demonstrate a strong commitment to personal and professional ethics, integrity and responsibility.
- Ability to manage own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances;
think clearly and stay focused under pressure.
Demonstrates a commitment to the agency's mission, vision, values, and objectives.
Experience
- Suitable combination of education and experience working in a residential facility, addictions related employment experience and / or volunteer work.
- Experience working from a client centered perspective.
Education (Degree / Diploma / Certificate)
Complete high school education, Manitoba standards, required.
Certification / Licensure / Registration
Valid CPR-C with Automated External Defibrillator (AED) training and First Aid certification are required prior to beginning work.
Qualifications and Skills
- Excellent communication and interpersonal skills.
- Demonstrated ability to work well within an inter-disciplinary team.
- The ability to work within and contribute to a positive team environment.
- An understanding of, and sensitivity to, working with culturally diverse populations is essential.
- The ability to operate Microsoft software applications, internet and email communications.
- Knowledge of the addictions field is required.
- Fluency in English (the ability to communicate in aboriginal languages, including Ojibwe and Cree, as well as French is considered an asset).
- Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset.
Physical Requirements
- Suitable physical health to perform required duties.
- Availability for shift work.