Windows Server & Office 365 Administrator
Responsibilities :
Primary responsibilities are server and O365 support, including technical and non-technical (scheduling, communication, etc.
activities. Secondary responsibilities include SAN storage and other related support.
Experience :
- Knowledge and experience (5+ years) required with : VMware administration
- Windows server administration
- Microsoft Active Directory administration and support
- Microsoft O365
- PowerShell scripting
- Providing technical leadership for mid-size projects
- Knowledge and experience preferred with : RedHat administration
- Red Hat Satellite
- Ansible scripting
- NetApp
- Familiarity with the following would be beneficial : Cohesity
- SAN storage administration
- Fiber Chanel
- Cloud services
- ITIL processes
Core Responsibilities :
- Work on tasks and Assignments as assigned.Work on daily incidents for the team (Diagnosis, troubleshooting, providing temporary and permanent countermeasures)
- Work on problem tickets - Root cause analysis, implementing countermeasure, preparing reports for management
- Work on customer requests -Deploying servers, system upgrades, rightsizing system resources, enabling access
- Create, implement and support system changes (RFCs)
- Work on kaizen tickets - Small changes, little coordination with others
- Work on projects as required - Large changes, high levels of coordination with others
- Work well with the existing support group, and vendors to meet business requirements
Leadership Skills :
- Professionalism : an individual who is serious about what they do and willing to take the time to achieve a deep understanding of their craft.
- Always professional in talk and manner.
- Customer First Attitude : understanding who customer is and how to best serve them
- Contribute to the teams shared documentation library.
Project Management Skills :
Some experience managing projects (individually or teams) and a familiarity with PMO process would be an asset
Soft" Skills :
- Good listening and verbal communications
- Effectiveness and enthusiasm : wanting to make a contribution ( can do attitude)
Other :
- This role will include daily break / fix activity as well as project work.
- After-hours and weekend support is required with this position (iPhone & laptop provided)
- Cambridge will be primary office, must be willing to travel to Woodstock as needed (currently less than 1 day / month).
- Work is mainly on site with up to 1 day / week pre-scheduled remote
- Strong opportunity to renew (Annual renewals are in April, and based on good performance)
- We have numerous contractors here that have been with us for over 5 years
- Candidate will be expected to manage their time so the consume the hours (burn rate) appropriately
Job 70208
30+ days ago