- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Sell merchandise
- Explain procedures, risks and benefits to clients
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Ability to multitask
Experience
- Experience an asset
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 to 40 hours per week
Customer Service Representative- Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. ...
Remote Call Center Representative (British Columbia)
We are seeking a customer service, help desk, technical support, and sales representatives to support inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. This role requires you to interact with hundreds of customers ea...
Bilingual Customer Service Representative (18 month contract)
Bilingual Customer Service Representative (18 month contract). Empire life is looking to hire a Bilingual Customer Service Representative to join our Retail Operations team!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Provi...
Employment Services Client Success Manager
Experience working for large staffing services agencies such as Randstad, AppleOne, Robert Half, Allegis, Kelly Services, Adeco, Manpower, etc. We are seeking an ambitious, self-driven, and experienced Employment Services Client Success Manager to join our team. A background working with staffing se...
Entry Level Remote Customer Service Representative (British Columbia)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Work-At-Home Call Center Representative (Full-Time)
We are seeking call center representatives to support our inbound customer service, sales representatives, help desk, and back-office processing representatives. Listen to customers, understand their needs, and resolve customer issues. Ensure first call resolution through problems solving and effect...
Customer Service Representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
Remote Customer Service Representative (British Columbia)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative
Resolving customer inquiries and requests and ensuring strong customer satisfaction. You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Industrial industry. Our client gives itself means of being geographically close to its customers and the mar...
Customer Service Representative/Order Clerk
As a Customer Service Representative (Order Clerk) plays a crucial role in the efficient processing of orders for materials and merchandise. The representative collaborates with other departments to meet customer needs and contributes to maintaining a customer relationship database. They are respons...