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Business operations manager Jobs in Colwood, BC

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Business operations manager • colwood bc

Last updated: 20 hours ago
Customer Operations Manager - Customer Experience

Customer Operations Manager - Customer Experience

IndigoVictoria, BC, CA
CA$100,000.00–CA$150,000.00 yearly
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more ...Show moreLast updated: 30+ days ago
  • Promoted
Business Development Manager

Business Development Manager

AgropurBritish-Columbia, Canada
CA$108,600.00 yearly
Full-time
RegularInvest in you, JOIN AGROPUR.The Business Development Manager organizes, plans, and executes sales initiatives to maximize volumes and profitability to achieve annual budget targets.Recogniti...Show moreLast updated: 10 days ago
Accounting & Business Manager

Accounting & Business Manager

Urban Core VenturesVictoria, British Columbia, Canada
CA$85,000.00–CA$115,000.00 yearly
Full-time
Quick Apply
Urban Core Ventures is a Victoria based real estate development and property management company with a passion for housing. The company designs and creates real estate development opportunities for ...Show moreLast updated: 2 days ago
Business Development Manager

Business Development Manager

Hunter DouglasVictoria, BC, Canada
CA$75.00 hourly
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust.With more than 100 years of innovati...Show moreLast updated: 9 days ago
  • New!
Business Development Manager

Business Development Manager

DGA CareersWest Vancouver, British Columbia show less
Full-time
If you are looking for an opportunity to join an innovative MGA, this opportunity could be for YOU!.The ideal candidate must have at least 5 years Commercial Lines insurance experience and prior un...Show moreLast updated: 20 hours ago
Business Area Manager

Business Area Manager

Innomar StrategiesRemote, BC
CA$96,429.00–CA$120,537.00 yearly
Remote
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
Manager, Operations and Support

Manager, Operations and Support

BMOVictoria, BC, CAN
CA$68,000.00–CA$126,000.00 yearly
Full-time +1
Supports the branch and / or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.Fosters a culture aligne...Show moreLast updated: 30+ days ago
Business Development Manager

Business Development Manager

Crew HRBritish Columbia, BC, CA
CA$100,000.00 yearly
Full-time
Quick Apply
Crew HR is seeking a Business Development Manager for our client, Global Rock Works! BUSINESS DEVELOPMENT MANAGER Do you have the experience and technical expertise to speak confidently abou...Show moreLast updated: 30+ days ago
Manager - Business Tax

Manager - Business Tax

DeloitteVictoria, BC
Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK. Saint John, NB; Saskatoon, SK; St.John's, NL; Toronto, ON; Vancouver, BC...Show moreLast updated: 30+ days ago
Field Operations Manager – Construction

Field Operations Manager – Construction

Abstract DevelopmentsVictoria, BC
CA$42.00 hourly
The Field Operations Manager’s role is to oversee all company projects and Site Supervisors to ensure the timely and efficient completion of high-quality construction projects.To oversee company sa...Show moreLast updated: 30+ days ago
Business Developer / Ops Manager

Business Developer / Ops Manager

hays-gcj-v4-pd-onlineBritish Columbia
CA$215,000.00 yearly
Hays Manufacturing & Logistics team has partnered with a large Manufacturingpany in BC!.Our client takes pride in the work they do, offering flexibility, a fantastic culture, and an opportunity to ...Show moreLast updated: 30+ days ago
business general manager

business general manager

EightSix NetworkBC
Full-time +1
Experience : 3 years to less than 5 years.Allocate material, human and financial resources to implement organizational policies and programs. Authorize and organize the establishment of major departm...Show moreLast updated: 9 days ago
operations manager - administrative services

operations manager - administrative services

Blackapple Cellular LtdVictoria, BC, CA
CA$50.00 hourly
Full-time +1
Experience : 2 years to less than 3 years.Co-ordinate administrative services.Plan, organize, direct, control and evaluate daily operations. Direct and advise staff engaged in providing records manag...Show moreLast updated: 30+ days ago
  • Promoted
Business Development Manager

Business Development Manager

Hunter Douglas, Inc.Victoria, BC, Canada
CA$75,000.00–CA$78,000.00 yearly
Full-time
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust.With more than 100 years of innovati...Show moreLast updated: 8 days ago
e-business manager

e-business manager

AROUNDSQUARE LTD.Victoria, BC, CA
CA$48.00 hourly
Full-time +1
Direct the development and maintenance of an organization's Internet and intranet sites.Evaluate an organization's Internet presence. Oversee the preparation of written material for website content....Show moreLast updated: 30+ days ago
Manager, Region Office Operations

Manager, Region Office Operations

IG Wealth ManagementBritish Columbia, Canada
CA$49.00 hourly
The Manager, Region Office Operations oversees and manages the day-to-day administrative operations of a Region / Division Office. This position acts as key liaison between head office, consultants, a...Show moreLast updated: 30+ days ago
Senior Manager, Business Services

Senior Manager, Business Services

Demand For HRCanada, British Columbia, Canada
Full-time
Our Customer is a dynamic and rapidly growing organization supporting clients across Canada with a full suite of business services. Their expert teams – from licensed payroll specialists to paralega...Show moreLast updated: 3 days ago
  • Promoted
Business Development Manager

Business Development Manager

CI FinancialGreater Vancouver Metropolitan Area, Canada
CA$55,000.00–CA$65,000.00 yearly
Full-time
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro...Show moreLast updated: 24 days ago
Operations Manager - Truss Plant

Operations Manager - Truss Plant

DMC RecruitmentBritish Columbia, CA
Full-time +1
Operations Manager – Floor & Truss Manufacturing Facility.Full-Time | Competitive Pay + Full Benefits.Are you a seasoned operations professional looking to lead a high-performing team in ...Show moreLast updated: 2 days ago
Customer Operations Manager - Customer Experience

Customer Operations Manager - Customer Experience

IndigoVictoria, BC, CA
30+ days ago
Salary
CA$100,000.00–CA$150,000.00 yearly
Job description

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules :

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
  • Job Description

    The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell Indigo’s products, promotions, and programs to our customers. They are responsible for the store’s omni-businesses, ensuring our customers have a frictionless shopping experience by identifying areas to improve and addressing gaps in store performance. They help create an environment and store culture that promotes employee engagement, growth, and development.

    WHAT YOU'LL DO : Functional

  • Manage and motivate the team to provide excellent customer service and intuitive recommendations to our customers regarding Indigo’s products, promotions, and programs
  • Ensure strategic priorities, sales goals, and profitability targets are met by assessing and analyzing sales performance and key process scorecard data; create action plans to address gaps
  • Act as an advocate for the customer by placing them at the forefront of all decision-making processes
  • Lead omni-sales programs and ensures technology is leveraged effectively on sales floor to drive efficiency and encourage customers to shop their way
  • Embrace and champion technology that creates high tech and high touch solutions for Indigo’s customers
  • Lead execution of national events and store-level initiated author and kids events
  • Manages store-level customer initiatives : social media channels, local assortment and consignment, and Indigo Love of Reading drives
  • Partner on regular visual merchandising assessments; provide product, customer experience, and sales insight
  • Lead inventory management processes and returns
  • Open and close the store and responsible to manage the sales floor
  • Ensure health and safety of employees and customers is top priority and that store complies with all provincial health and safety policies and procedures
  • People

  • Build strong teams by attracting and developing the best talent
  • Bring out the best in others, empower and constructively stretch talent
  • Give authentic feedback on performance and potential
  • Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
  • Help others see the impacts of their efforts and proactively engage others to get input
  • Encourage others to freely share their point of view and be open to feedback
  • Responsible for the overall engagement, productivity, turnover, and bench strength of the team
  • Cultural

  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, and taking risks without the fear of making mistakes
  • Embrace, champion, and influence change through your team and / or the organization
  • Qualifications

    WHO YOU ARE :

  • College degree preferred or equivalent job experience
  • 2-3 years of management experience in specialty retail and / or multi-unit retail business environment
  • Ability to be mobile on the sales floor for extended periods of time
  • Availability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Bilingualism (French / English) is required for all positions in Quebec