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Apparel designer • calgary ab
Department Sales Manager Fashion / Apparel South Calgary
Golf TownCalgary, AB, CASenior Electrical Designer
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Data TheoremCalgary, AB, CADepartment Sales Manager Fashion / Apparel South Calgary
Golf TownCalgary, AB, CA- Full-time
Our grass is greener...
It’s no secret that our people love golf. What you may not know is that Golf Town is a leader in sport fashionapparel. We are always looking for knowledgeable and talented merchandisers and customer-focused talent.
Do you need to be a scratch golfer? No!You will have an interest in the game and, if you want to improve it, we knowall the right people to help!
We work together in a highly professionalenvironment, spreading passion for the game, giving our customers the bestadvice, equipment, current technical fashion, club repair, services, andaccessories. Our retail stores are a paradise.
Job Title : DepartmentSales Manager – Fashion Apparel
Reports To : Store General Manager
As Golf Town’s Department Manager of Fashion Apparel and Footwear, you will be responsible for telling a “fashion story of golf” throughvisually appealing product presentation and ensuring timely merchandise flowfrom the stock room to the floor. You are accountable for ensuring anexceptional customer experience, for up-to-date staff training and day to dayoperations. We believe in driving sales through a visual experience backed upby the most friendly and knowledgeable service advisors and managers.
SUMMARY OF JOBRESPONSIBILITIES :
- MerchandisePresentation
- Work as a partner with the Regional Visual Merchandiser to ensure visual standards are maintained and plans are executed in a timely and efficient manner.
- Oversees implementation of merchandising and advertising guidelines, monitors pricing, and ad merchandise setup and signage.
- Ensures accuracy and timely completion of price changes and price identification in designated area.
- Ensure department is well stocked, priced and displayed per company standards to maximize the opportunity for sales.
- Communicate regularly with management on product requests, outs, hot items and inventory concerns, as well as staffing requirements.
- Ensure stockroom is maintained per the company standards and the seamless flow of merchandise from stockroom to sales floor.
- Handle special order follow-up, i.e. vendor and customer contact.
- CustomerService
- Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.
- Model customer service for associates and promote sales whenever interacting with associates and customers.
- Ensure customers are accurately informed of daily advertising and promotions.
- Training
- Understand Learning Management System (LMS) training requirements and participate in LMS courses.
- Assist in product training for associates in the department and help conduct in-store product training meetings.
- Assist in ensuring compliance and execution of company customer service and sales training programs.
- Attend vendor clinics for products related to the department(s).
- Ensure all Policies & Procedures (P&P’s) are followed in the department.
- Leadership :
- Assist in training associates on sales, customer service, operations, merchandising, product knowledge and monitor progress.
- Assist in product training for associates in the department and help conduct in-store product training meetings.
- Participate in annual performance evaluations for department associates.
- Lead informative and motivational daily huddles.
- Operations Management :
- Participate in the Manager On Duty (MOD) Program, which requires complete understanding of all store procedures.
- Walk the floor regularly to manage the floor for daily MOD responsibilities.
- Ensure compliance to all guidelines involved with safety, loss prevention and cash handling procedures.
Skills,Education, Competencies :
Work Hours :
GT123