service dispatcher

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Repair and maintenance services
• Retail business
• Appliance store

Tasks

• Provide customer service
• Dispatch personnel according to schedules and work orders
• Follow-up on issues with work orders
• Prepare written estimates of repair costs
• Plan service routes
• Estimate parts and labour cost to perform vehicle maintenance and repairs

Supervision

• 5-10 people

Computer and technology knowledge

• Mapping and data visualization software
• Word processing software
• Electronic mail
• Spreadsheet
• Internet

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Dependability

Screening questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• Experience an asset

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Learning / training paid by employer
• Travel insurance
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week