Mandate :
Reporting to the Department Director, the Business Development Manager will be responsible for developing new client relationships, generating business revenue streams, and following up on leads from internal and external sources by phone and in person.
New Business Development
1. Planning and Development :
- Identifies and brings forward new business opportunities within Canada.
- Establishes a prospecting plan; identifies potential clients.
2. Prepare action plans :
- Maintains a good understanding of client business segment(s) and of solutions proposed by the competition.
- Identifies and analyzes customer needs and develops solutions adapted to client expectations.
- Negotiates prices and conditions based on the type of service offering; proposes complementary services.
Account Retention
Follow-up and portfolio maintenance :
- Anticipates the evolution of customer demands and translates those into service offerings.
- Collaborates with Delmar Sales / Development and Product Management Teams in developing innovative value propositions and customer solutions.
- Leverages Delmar’s CRM system to manage, maintain and share information.
Requirements :
- Minimum 2-5 years of sales and / or operational experience in the 3PL Freight Forwarding environment
- College Diploma or University Undergrad in Supply Chain or related field is preferred
- Proficient in Microsoft Office and Windows-based applications
- Experience using Salesforce CRM is an asset
What You Offer :
- Exceptional, proven track record in integrated solution selling
- Ability to provide concrete examples of other sales accomplishments
- Ability to drive innovation
- Business Community involvement
- Extremely detail oriented and organized
- Exceptional interpersonal and presentation skills
- Excellent written communication skills; other language skills are considered an asset
- Ability to work independently (drive and self-motivation / self-managed) and in a team environment.
What We Offer :
- Equal opportunity employer
- Competitive compensation (performance-based)
- Comprehensive benefits package, including fitness reimbursement program(s)
- Balance between work and home life
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