Skills / Responsibilities :
- Six sigma green belt certification and experience is must
- Strong experience in Banking Sector dealing with Canadian / US / North American Banking customers
- Conducting process assessments – Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience.
- Presenting recommendations – Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement.
- Leadership skills – Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team.
- Maintain a collaborative work environment and support your team to resolve problems as they arise.