Field Service Technician

Responsibilities : Travel to customer sites to train, setup & repair equipment;Trouble shoot equipment, identify and fix problems;Test equipment to make sure it performs according to specifications;Support customers (phone, and in person) on the operation and troubleshooting of equipment;Solve and facilitate customer service issues;May be require to work to our facility.Qualifications : Mechanical or electrical) diploma or equivalent;Mechanical and electrical aptitudes are necessary (read engineering drawings);3 years experience in assembly and / or service of industrial equipment;Excellent communication skills, in both English and French;Interactions with the client : Capable of handling a delicate situation with tactGood ability with customer service (management of customer relationship);Open-minded, problems solving skills and positive attitude;Resourceful, autonomus, and detail oriented;Knowledge of MS-Office (Word and Outlook);Knowledge of pharmaceutical line packaging or related equipment is an assetGood knowledge of MS Office is an assetValid driver’s license, passport andability to travel without restrictionsQualifications : Mechanical or electrical) diploma or equivalent;Mechanical and electrical aptitudes are necessary (read engineering drawings);3 years experience in assembly and / or service of industrial equipment;Excellent communication skills, in both English and French;Good ability with customer service (management of customer relationship);Open-minded, problems solving skills and positive attitude;Resourceful, autonomus, and detail oriented;Knowledge of MS-Office (Word and Outlook);Valid driver’s license, passport andability to travel without restrictions