Veritas NetBackup Admin

Summit Employment SolutionsMontreal , QC

30+ days ago

Job description

Responsabilities

Managing and Troubleshooting day to day backup operations
Defines policies and standards for the use of NetBackup.
Manages all NetBackup application infrastructure changes (Change & Configuration management)
Capacity management, etc. for bottlenecks & issues
Ensure quality standards in release.
Take care of incidents, escalate to CLIENT or 3rd parties, as necessary.
Perform root cause analysis for P1 / P2 / P3 and P4 incidents and / or proactively based on business needs.
Work with the right teams within Genpact, CLIENT or 3rd parties for the implementation of change
Follow the required policies and procedures for the incident, problem and change management.
Ensure service performance expectations are met with service levels and quality.
Knowledgeable about the Tape Backups and related troubleshooting methods.
Well versed with basics of Operating systems such as Linux, Windows, Solaris etc.
Hands-on experience with Tape Libraries and how they are handled.
Has knowledge on Tape encryption.
Hands-on experience on NDMP Backups and their configuration.
Hands-on experience on NetBackup Catalog recovery and its procedures.
Knowledgeable about Exchange backups.
Hands-on experience on NetBackup installations, upgrades on all levels (Master Server, Media Server and Clients) on Windows as well as UNIX.
Hands-on experience with troubleshooting on restores.

Qualifications

Minimum 3 years relevant experience.

Degree in IT

Capital Markets Domain knowledge is preferred.

Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.

Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.

Basic understanding of IT infrastructure and troubleshooting.

Technical and system expertise in relevant IT workstreams.

Advanced troubleshooting, including the ability to delve in more complex issues, which require a deeper understanding of systems and applications.

Specialized knowledge in specific areas allowing them to tackle intricate problems.

Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.

Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.

Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and / or experience.

Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

Compensation

90k – 100kk (base salary)

Full benefits